Assertive Communication for Managers Masterclass - LONDON

If you want to become the kind of leader who inspires confidence and commitment, you will need to develop exceptional management communication skills. You will need to refine your skills in assertive communication, and influencing and persuading people of your ideas and your requirements.

This comprehensive course is designed for business professionals seeking to rapidly improve their skills in interpersonal communication skills assertiveness in the worklace and with others outside their employment.

The course will help you improve your techniques for influencing, persuading, directing and advising staff and interacting with senior managers and board members in challenging business contexts.

You will learn how use assertive rather than aggressive or defensive communication, techniques and also how to cope with aggressive behavior from others you interact with.

You will also learn how techniques to listen more effectively, and interpret and use body language to improve the effectiveness of your communication.

Schedule: The Masterclass is scheduled over 2 x 4 hour Virtual Sessions , conducted over a period of 2 consecutive weeks.

Note: Participants will also have access to the Inspire-Global online courses aligned with the masterclass.

MASTERCLASS DETAILS

• Suitable For: First-Line and Middle managers and Professionals seeking to enhance their interpersonal effectiveness.
• Masterclass Schedule: 2 x 4 hours Online Lessons (one 4 hour class per week)
• Masterclass Duration: 2 weeks
• Masterclass Delivery: Virtual Tutor Sessions plus access to related On-demand course(s).
• Online Course Access Duration: 90 days from date of enrolment
• Certification: Masterclass Digital Credentials awarded on completion (share on social media)
• Learning Resources: Comprehensive Learners manual, additional articles and planning worksheets.

Info: In this first session, you will learn about the principles of effective interpersonal communication, and the various communication challenges and barriers you will encounter in the workplace. You will also learn about the value of becoming more assertive in your approach to interpersonal communications.

Info: In this second session, we focus on developing your assertiveness in communication, including valuing yourself, knowing when to say 'no' and using assertive a number communication techniques, including effective listening, questioning and the use of non-verbal communication skills.. You will also learn how to use a range of persuasion techniques to enhance your influencing skills and reputation in the organization.

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