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Bring a valid photo ID matching the name on your booking if requested at check-in.
Wear comfortable clothing that can get wet; spray jackets are provided on cold days.
Bring a printed or mobile voucher for entry.
Sunscreen, sunglasses, and a hat are recommended for sun protection.
Pregnant guests and those with serious back, neck, or heart conditions are not permitted to participate.
Children under 120 cm in height are not allowed on the ride.
Unaccompanied minors under 16 years are not permitted; guests under 18 require a guardian-signed waiver.
Large bags, suitcases, and personal items are not allowed on board.
Alcohol, drugs, and any form of intoxication are strictly prohibited.
Pets are not permitted, except for registered service animals.
Check in at least 15 minutes prior to your scheduled departure at the Sea World Cruises Terminal, Seaworld Dr, Main Beach.
The total experience duration is approximately 60 minutes (including a 45-minute jet boat ride and safety briefing).
If transfers are selected, allow up to 2 hours for the full experience including travel time.
Life jackets are provided and rated up to a maximum of 150 kg.
Hold onto safety bars at all times during the ride.
Free cancellation is available up to 24 hours before your scheduled experience; cancellations within 24 hours are non-refundable.
Professional photos and onboard high-definition videos are available for purchase.
Entry to Sea World Marine Park is not included with your ticket.
Complimentary onsite parking is available for guests.
Please reconfirm your booking with the operator 24 hours prior to your experience.
Spectators can enjoy views from the exclusive Broadwater viewing deck.
Cancellation is allowed up to 24 hours before the scheduled start time. Variant-specific cancellation policies may apply.