Boost Confidence & Communication — 1-Day Workshop in Mesa, AZ

Duration

1 Day (10 Executive Education Credits)

8 from the live session

1 from Pre-Training Workbook (reflection & goal setting)

1 from Post-Training Resource Pack (self-practice & action planning)

Mode

Instructor-Led Virtual Live Session / In-Person / Corporate In-House

Course Overview

Strong communication and interpersonal skills are the foundation of workplace success. In today's collaborative, fast-paced environment, professionals who can communicate clearly, listen actively, and build strong relationships are more likely to influence, inspire, and lead effectively.

This workshop goes beyond theory and focuses on real-world communication challenges. Through role-plays, case studies, peer discussions, and practice scenarios, participants will learn how to communicate with confidence, listen deeply, adapt to different audiences, and handle conflicts constructively.

You will leave with:

• A personal communication strengths profile
• Practical templates & frameworks for conversations, feedback, and collaboration
• Tools for both virtual & face-to-face communication
• A 30-day Communication Action Plan to continue practicing after the course.

Why Join This Course?

• Boost Clarity: Express ideas with precision and confidence.
• Enhance Listening: Strengthen active listening to build stronger connections.
• Build Influence: Develop strategies for persuasion and impact.
• Strengthen Relationships: Build empathy, trust, and rapport with colleagues and clients.
• Practical Tools: Conversation frameworks, listening checklists, and a 30-day practice challenge.
• Career Growth: Skelora Certificate + 10 Credits for professional advancement.

Learning Objectives

By the end of this workshop, you will be able to:

• Communicate ideas clearly in different workplace settings.
• Apply active listening techniques to strengthen collaboration.
• Use body language and nonverbal cues to build trust.
• Deliver and receive feedback constructively.
• Stay composed and respectful during difficult conversations.
• Resolve conflicts with confidence and empathy.
• Adapt communication styles for diverse audiences and virtual settings.
• Influence and collaborate more effectively within teams.

Prerequisites

No prior training required. Open to all professionals seeking to strengthen communication and interpersonal effectiveness.

Pre-Course Support (1 Credit)

Includes reflection questions, a communication self-assessment, workplace case snapshot, and personal goal-setting exercises.

Post-Course Support (1 Credit)

Includes a Communication Playbook, 30-Day Communication Challenge, conversation templates, and a bonus eGuide for sustaining communication effectiveness in the workplace.

Target Audience

• Business Leaders & Managers
• HR & People Managers
• Project Managers & Team Leads
• Sales, Customer Service & Client-Facing Professionals
• Professionals aspiring to leadership or career growth

Certification & Credits

You will receive the Certificate of Completion from Skelora (10 Executive Education Credits).

Trainer Profile

Delivered by Global Communication & Leadership Experts with extensive experience coaching professionals across Fortune 500 companies, startups, and high-growth organizations. Trainers combine psychology, workplace communication, and leadership strategies to ensure lasting impact.

Info: Why communication matters in the modern workplace. Elements of effective interpersonal communication. Common communication barriers and how to overcome them. Identifying your natural communication style and its impact on others.

Info: Techniques for active and empathetic listening. Overcoming common listening blocks such as assumptions and distractions. Using silence, paraphrasing, and questioning to show attentiveness. Building trust by demonstrating genuine understanding.

Info: Structuring messages for maximum clarity and impact. Choosing the right tone, pace, and language for different contexts. Avoiding jargon, filler words, and miscommunication traps. Developing confidence to speak up in meetings and presentations.

Info: Reading and interpreting nonverbal cues such as posture, gestures, and expressions. Using body language intentionally to project confidence and credibility. Recognizing mismatches between verbal and nonverbal signals. Techniques to build presence, rapport, and positive impressions.

Info: Frameworks for delivering constructive and actionable feedback. Practicing the SBI (Situation-Behavior-Impact) model for clarity. Handling defensiveness and emotional reactions with balance. Building a culture of openness by receiving feedback with professionalism.

Info: Strategies for staying calm, respectful, and objective under pressure. Using empathy to de-escalate tense situations. Shifting from blame to solution-focused dialogue. Converting conflict into collaboration and stronger workplace relationships.

Info: Adapting communication style to different audiences and personalities. Persuasion techniques that inspire action without manipulation. Framing messages to align with others' needs and motivations. Storytelling and data as tools for building credibility and impact.

Info: Tools and templates for structuring team discussions. Techniques for encouraging participation and consensus. Practical checklists for effective meetings and group communication. A personalized 30-Day Communication Action Plan to apply learning post-training.