Building and Leading Successful Teams

Audience: Middle and Senior Managers

Overview: This masterclass equips managers with a robust framework for leading high-performing teams with strategic clarity and confidence. They will understand the core drivers of team effectiveness, gain practical insights on adapting leadership styles for diverse and dynamic contexts, and know how to foster psychological safety and trust which are essential for engagement. Participants sharpen conflict resolution skills, improve decision-making skills, and develop capabilities in coaching and mentorship. They learn actionable strategies for aligning team performance with broader business imperatives.

Course Learning Outcomes

By the end of this module, participants will be able to:

• Diagnose the key characteristics of high-performing teams and apply foundational principles to elevate team effectiveness.
• Evaluate and adapt leadership styles to suit varying team dynamics and organizational contexts.
• Foster a culture of psychological safety and engagement by employing trust-building strategies and inclusive communication techniques.
• Apply conflict resolution frameworks to manage tensions, navigate disagreements, and promote constructive decision-making.
• Integrate coaching and mentoring practices to empower individual growth and sustain team development.
• Design strategic action plans that align leadership behaviors with overarching business objectives.

1. Foundations of a High-Performing Team

• What defines team success? (Exploring trust, collaboration, and accountability)
• Team motivation: How leaders inspire lasting engagement
• How effective leaders recognize and overcome common team challenges

2. Leadership Styles & Team Dynamics

• Self-awareness in leadership: Understanding your style
• Balancing directive vs. collaborative leadership
• Leveraging emotional intelligence to strengthen influence

3. Building Psychological Safety & Engagement

• Creating a supportive environment where teams feel valued
• Encouraging open communication and fostering constructive feedback
• Leading teams through processes of change and uncertainty

4. Conflict Resolution & Driving Alignment

· Recognizing early signs of conflict before they escalate

• Tactical approaches to resolving disputes effectively
• Decision-making models that facilitate alignment and agility

5. Coaching & Leadership Development

• Moving from manager to coach—empowering individuals
• Mentorship strategies for leadership growth
• Succession planning and long-term team sustainability

6. Strategy & Execution: Leading for Impact

• Aligning team objectives with organizational success
• Measuring and sustaining team performance over time
• Innovative leadership tools for collaboration and efficiency

Course schedule

Date: Nov 20, 2025

Time: 9:00 a.m. to 17:30 p.m.

Cost of attendance: $500

One-Day Format (Full-Day Session)

Total Duration: 6 hours (excluding breaks)

Structure: A balanced mix of theory, interactive discussions, and exercises

Time & Session

09:00 – 09:30

Welcome & Introduction

Overview of course objectives, participant introductions, leadership icebreaker

Participants establish shared expectations and begin building connections through intentional rapport

09:30 – 10:30

Foundations of High-Performing Teams

Principles of trust, collaboration, accountability + interactive discussion on challenges

Identify key traits of high-performing teams and assess current team dynamics

10:30 – 11:30

Leadership Styles & Team Dynamics

Self-awareness in leadership, adapting styles, emotional intelligence in leadership

Recognize personal leadership styles and explore how to flex for different team situations

11:30 – 11:45

Break

Refresh & networking

11:45 – 12:45

Psychological Safety & Engagement

Strategies for fostering trust, encouraging feedback, creating an inclusive team culture

Apply strategies to create psychologically safe, engaged, and high-trust teams

12:45 – 13:45

Lunch Break

Reflection time

13:45 – 14:45

Conflict Resolution & Driving Alignment

Recognizing conflict early, resolution techniques, decision-making for alignment

Gain tools to navigate conflict constructively and foster unified direction

14:45 – 15:45

Coaching & Leadership Development

Shifting from manager to coach, mentorship strategies, succession planning

Develop a leadership coaching style and understand how to nurture future talent

15:45 – 16:00

Break

Quick refresh

16:00 – 17:00

Strategy & Execution: Leading for Impact

Aligning team goals, measuring success, innovative leadership tools

Translate leadership strategy into tangible execution plans aligned with business outcomes

17:00 – 17:30

Closing & Takeaways

Key insights, leadership reflections, action planning for post-session implementation

Outcome: Participants walk away with a structured leadership toolkit that applies directly to their team challenges. Consolidate key insights and commit to personal leadership goals.

Outcome: Participants gain deeper insights over time, allowing them to reflect and implement learning between sessions.

Instructor: Hannah Balogun, Chartered FCIPD, FCMI, FInstLM, ICF ACC, NLP

Hannah Balogun is a highly accomplished Human Resources leader and certified Coach with over 24 years of international experience in delivering transformative HR and coaching solutions. Currently serving as the Director of HR at Northwestern University in Qatar, Hannah has demonstrated exceptional expertise in driving organizational success across various industries, with a strong focus on the Higher Education sector.

As a Chartered Fellow of the Chartered Institute of Professional Development (CIPD), Fellow of the Institute of Leadership and Management (ILM), Fellow of the Chartered Management Institute (CMI), and accredited Resilient Leaders Consultant, Hannah brings unparalleled credibility and depth of knowledge. She is also a credentialed Coach with the International Coaching Federation (ICF), a member of the European Mentoring and Coaching Council (EMCC), and a certified Neuro-Linguistic Programming (NLP) Business Practitioner.

Hannah specializes in empowering individuals, leaders, and teams to achieve sustainable improvements in performance, development, and communication strategies. Through her dynamic coaching approach, she fosters self-awareness, clarifies goals, and unlocks potential, driving meaningful growth and transformation. Her coaching style, described by clients as direct, honest, and engaging, combines coaching expertise with an innate ability to inspire individuals at all levels to achieve exceptional outcomes.

A hallmark of her work is the use of innovative and impactful coaching methods, such as the GROW Model and resilience-based strategies, which enable clarity of direction, recognition of strengths, and measurable progress. Hannah is deeply committed to maintaining the highest quality standards in coaching, ensuring that every interaction delivers maximum value and positive impact.

Her coaching philosophy emphasizes a holistic approach—coaching the whole person to align personal growth with organizational objectives. This dedication to fostering individual and team success has earned her accolades from clients who describe her as “an exceptional HR professional and Coach, creating maximum value and long-lasting impact.”

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