Be A Customer Service Sensation! 💫
DO YOUR CUSTOMERS RECEIVE THE BEST POSSIBLE EXPERIENCE IN YOUR BUSINESS? IF NOT… WHY NOT?
Providing superior customer service is the cheapest marketing strategy on earth. Master it and you will have loyal customers for life.
Get yourself and your team trained in how to improve the customer service experience and turn your loyal customers into raving fans!
Danae Jones is regularly brought in to assist individuals and teams within organisations to grow income streams and develop a better sales and customer service method to achieve results. Let her show you how to improve your business success by arming your people with the killer customer service skills to not only retain your existing customers, but create word of mouth marketing to drive more revenue through your door.
Walk away with new skills for life, as well as hands on tools to implement in your business right away. Danae Jones guarantees you will improve the customer service experience in your business/organisation by the end of this half day program. So do yourself a favour and learn how to be a customer service sensation today!
What you will learn:
• What are your company’s core values and how does that translate to your customer service journey?
• Creating a customer centric culture
• Dealing with difficult customer interactions – tools to diffuse
• The importance of product knowledge
• Active listening and how to engage in it
• Learn how to show empathy with even the most difficult customers
• Diversity and sensitivity. What is an isn’t acceptable in a modern society.
• What is a Raving Fan and how do you attract them?
• Learn how to be EXTRA-ordinary in the way you service your customers?
This training program is suited to:
• Business Owners
• Business Managers
• All staff within a business, regardless of industry (but in particular Sales Executives, Sales Assistants and Account Managers)
• Marketing Managers
Date: Friday 29th August 2025
Time: 9am – 1pm
Location:
Danae Jones Consulting Training Room
371 Mulgrave Road, Bungalow, Cairns QLD 4870
Cost: $350 + GST per person (only 12 seats available)
Inclusions: Morning tea, along with all workshop materials
Please Note: Ongoing one-on-one coaching and guidance post training is offered if required for participants.
With a highly qualified, multi-award winning marketing and public relations professional as your trainer, you will not only learn the skills on how to sell more, you will be armed with the techniques to build new sales strategies into your marketing mix to achieve substantial results for your business.
BOOK NOW! 🔗
https://www.trybooking.com/events/landing/1440490
For more information, contact Victoria Jennings via email at
ZXZlbnRzIHwgZGFuYWVqb25lcyAhIGNvbSAhIGF1 or phone 0476 997 064.
You may also like the following events from Danae Jones Consulting:
Also check out other
Workshops in BUNGALOW,
Business events in BUNGALOW.
|
