Constructive Professional Dialogue 1-Day CPD Accredited Course (ONLINE)

This one-day, online training equips participants with practical tools to navigate challenging conversations; whether at work, home, or in everyday interactions. Through expert input and hands-on exercises, the programme builds confidence and clarity in handling sensitive discussions.

Key Features:
🗣️ Understand how perception, bias, and intention shape communication
🛠️ Learn practical techniques for giving and receiving tough feedback
👂 Strengthen active listening and real-time response skills
🧠 Develop the mindset and structure to prepare for difficult conversations
📜 CPD-accredited certificate awarded upon completion

Details:
💷 Fee: £375 (includes access to our bespoke Learning Management System)
✅ CPD Accreditation included

Who Should Attend:
Ideal for managers, HR professionals, team leads, and anyone looking to improve how they approach high-stakes or emotionally charged conversations. No prior experience needed, just a willingness to grow.

You may also like the following events from Mediation Northern Ireland :

• This September, 10th September, 09:30 am, Group & Systemic Mediation Practice - Advanced 6-Day Course – Mediation House in Belfast
• This September, 23rd September, 09:30 am, Constructive Professional Dialogue 1-Day CPD Accredited Course in Belfast