Inside the Process: A Developer Feedback Session for License Agreements

The City of Austin invites developers, consultants, and project teams to an interactive feedback session focused on improving the License Agreement (LA) process.

This is not a training or presentation—it’s your chance to share what works, what doesn’t, and where the process could better support timely, high-quality development in Austin.

License Agreements are a key bridge between development needs and public safety, infrastructure, and stewardship of the right-of-way. Your input will help identify:

• Where timelines or sequencing break down
• Points of confusion or conflicting guidance
• Redundant communications or reviews
• Opportunities for clearer expectations for applicants and reviewers

Your insights will guide early recommendations to improve clarity, consistency, transparency, and reviewer coordination.

• Brief overview of the License Agreement Improvement Project
• Interactive polling (anonymous input)
• Scenario-based prompts to highlight common pain points

Our goal is to create space for candid, constructive input from those who work with this process every day.

• Developers
• Engineering firms
• Permit consultants/expeditors
• Land use attorneys
• Project managers
• Anyone who navigates Austin’s License Agreement process regularly

Whether you’ve managed dozens of LAs or only a few, your perspective helps us see the full picture.

Feedback gathered during the session will inform:

• Preliminary recommendations
• Opportunities for clearer sequencing and review expectations
• Draft service standards for LA review
• Future changes to templates, tools, or reviewer workflows

Your insights will directly shape the next phase of this improvement effort.

Also check out other Workshops in Austin.