Crucial Accountability

This interactive 2-day training session is designed to help leaders and team members develop the confidence and skills needed to hold themselves and others accountable in a clear, respectful, and consistent manner. Accountability is not about blame—it's about ownership, communication, and follow-through. Participants will learn practical strategies to set expectations, follow up effectively, and navigate difficult conversations without damaging trust.training session is designed to help leaders and team members develop the confidence and skills needed to hold themselves and others accountable in a clear, respectful, and consistent manner. Accountability is not about blame—it's about ownership, communication, and follow-through. Participants will learn practical strategies to set expectations, follow up effectively, and navigate difficult conversations without damaging trust.training session is designed to help leaders and team members develop the confidence and skills needed to hold themselves and others accountable in a clear, respectful, and consistent manner. Accountability is not about blame—it's about ownership, communication, and follow-through. Participants will learn practical strategies to set expectations, follow up effectively, and navigate difficult conversations without damaging trust.

Through real-world examples, group discussions, and guided role-plays, attendees will explore:

• The difference between blame and accountability
• Why accountability matters for performance, trust, and culture
• How to clearly set and communicate expectations
• Tools for early intervention when commitments are missed
• Techniques to address issues directly and respectfully
• The role of emotional intelligence in holding others accountable
• How to create a culture where accountability is embraced, not avoided

Outcomes:

• By the end of the training, participants will be able to:
• Define accountability and recognize its impact on team dynamics
• Apply a structured approach to holding others accountable
• Confidently initiate accountability conversations
• Strengthen trust and respect through honest dialogue
• Support a culture of ownership and continuous improvement

October 23-24, 2025, 8am to 4:30pm

Clatsop Community College, Columbia Hall Room 219, Astoria.

Greg Sammis & Marie Bjornson – Certified Crucial Learning Trainers

Greg Sammis and Marie Bjornson are experienced facilitators and coaches with a passion for helping professionals grow through meaningful, practical learning experiences. With over 20 years of experience for Greg and 16+ years for Marie, they’ve partnered with organizations such as Amazon, LinkedIn, REI, Sephora, the Bill & Melinda Gates Foundation, and Credit Karma. Both are certified Crucial Learning trainers and have been delivering impactful courses—including for LC SHRM since 2017. Based in Charlotte, NC, they teach and coach leaders around the world, bringing energy, empathy, and real-world insight to every session.

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