Google Tools (2 CEUs #256-4600-E)

Concepts uses the Google platform. Find out about the tremendous amount of agent resources that are available. Learn to customize your user experience and maximize productivity.
Need a tool? There's an app for that! Learn to use these simple Google tools to keep you connected on any device. Please bring your computer.

Handout-
https://docs.google.com/document/d/1QAmeA6p7UHIxLMjKskqgvDIomWx25smNgBjNX0l2FSw/edit?usp=sharing