# Event Details - **Event Name**: Exceptional Customer Service – One day workshop - **Event Start and End Date**: Tue, 23 Jun, 2026 at 09:00 am – Tue, 03 Nov, 2026 at 09:00 am (+01:00) - **Event Description**: The aim of this workshop is to explore the importance of customer relationships in building and maintaining excellent customer service.About this EventExceptional Customer ServiceAttendees will use a variety of tools and models to help gain confidence, hone their communication skills, use emotional intelligence to identify customer wants and needs, learning to be assertive and manage difficult situations. This workshop is led in a safe, informal, supportive, and interactive environment.Learning OutcomesBy the end of this workshop attendees will be able to:-Define exceptional customer serviceState the importance of building effective customer relationshipsIdentify the customer journeyIdentify their preferred way of interacting and those of their customersHone their communication skills to create a positive, welcoming, climate for customersDemonstrate empathy to build goodwill with customersEstablish customer wants and needs and identify ways to fulfil theseAssert themselves positively and effectively with customersAssess and change their behaviour when managing difficult situations - **Event URL**: https://allevents.in/york/exceptional-customer-service-one-day-workshop/100001990174217659 - **Event Categories**: workshops - **Slot details of has slots**: - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 8 hours - Location: Pro-Development - Languages: English ## Ticket Details - **Ticket Price Range**: min: 468, max: 468, currency: GBP ## Event venue details - **city**: York - **state**: EN - **country**: United Kingdom - **location**: Pro-Development - **lat**: 53.918367 - **long**: -1.0588919 - **full address**: Pro-Development, Forest Farm Business Park, York, United Kingdom ## Event gallery - **Alt text**: Exceptional Customer Service – One day workshop - **Image URL**: https://cdn-az.allevents.in/events7/banners/37509679c71d856a55ccdb5b560c01c151ff3fe7aa40a84a0e517f4a5c791fe9-rimg-w1200-h900-dcd5d6bd-gmir.jpg?v=1779475268 ## FAQs - **Q**: When and where is Exceptional Customer Service - One day workshop being held? - **A:** Exceptional Customer Service - One day workshop takes place on Tue, 23 Jun, 2026 at 09:00 am to Tue, 03 Nov, 2026 at 09:00 am at Pro-Development, Forest Farm Business Park, York, United Kingdom. - **Q**: Who is organizing Exceptional Customer Service - One day workshop? - **A:** Exceptional Customer Service - One day workshop is organized by Pro-Development (UK) Limited. - **Q**: Who is this event for? Is it right for me? - **A:** Exceptional Customer Service - One day workshop is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in York, this event is thoughtfully curated to deliver a standout experience worth every moment. If Exceptional Customer Service - One day workshop sounds like your kind of event, don't wait - spots fill up fast. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Exceptional Customer Service – One day workshop", "image": "https://cdn-az.allevents.in/events7/banners/37509679c71d856a55ccdb5b560c01c151ff3fe7aa40a84a0e517f4a5c791fe9-rimg-w1200-h900-dcd5d6bd-gmir.jpg?v=1779475268", "startDate": "2026-06-23T09:00:00+01:00", "endDate": "2026-11-03T09:00:00+01:00", "url": "https://allevents.in/york/exceptional-customer-service-one-day-workshop/100001990174217659", "eventStatus": "https://schema.org/EventScheduled", "location": { "@type": "Place", "name": "Pro-Development", "address": { "@type": "PostalAddress", "streetAddress": "Forest Farm Business Park", "postalCode": "YO19 4RH", "addressLocality": "York", "addressRegion": "EN", "addressCountry": "GB" }, "geo": { "@type": "GeoCoordinates", "latitude": "53.918367", "longitude": "-1.0588919" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "The aim of this workshop is to explore the importance of customer relationships in building and maintaining excellent customer service.", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2026-05-22", "availabilityEnds": "2026-11-03T09:00:00+01:00", "validFrom": "2026-05-22", "lowPrice": "468.00", "highPrice": "468.00", "price": "468.00", "url": "https://allevents.in/york/exceptional-customer-service-one-day-workshop/100001990174217659" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "GBP", "availabilityStarts": "2026-05-22", "availabilityEnds": "", "validFrom": "2026-05-22", "url": "https://allevents.in/york/exceptional-customer-service-one-day-workshop/100001990174217659", "price": "468.00", "name": "General Admission" } ], "organizer": [ { "@type": "Organization", "name": "Pro-Development (UK) Limited", "url": "https://allevents.in/org/pro-development-uk-limited/17601045", "description": " Pro-Development works primarily with small to medium sized businesses in and around Yorkshire helping them to increase productivity and sales through the engagement and development of their people. \r\nWe work with you to understand your business, identifying what is driving engagement and motivation, creating a great working environment for your people and any obstacles that are getting in the way of bringing out the best in your teams. \r\nUsing a variety of proven tools and techniques, including surveys, interviews and workshop facilitation, we offer a confidential, supportive and honest service to help unlock the full potential of your people, your teams and your business.\r\nMichelle Mook is also a member of Engage for Success, a UK-wide movement committed to the idea that there is a better way to work, a better way to enable personal growth, organisational growth and ultimately growth for Britain by releasing more of the capability and potential of people at work.\r\nFind our more about Pro-Development (UK) Limited on our website www.pro-development.co.uk\r\n \r\n " } ] } ] ```