# Event Details

- **Event Name**: Exceptional Customer Service –  One day workshop
- **Event Start and End Date**: Tue, 11 Nov, 2025 at 09:00 am – Tue, 11 Nov, 2025 at 05:00 pm
- **Event Description**: The aim of this workshop is to explore the importance of customer relationships in building and maintaining excellent customer service.About this EventAttendees will use a variety of tools and models to help gain confidence, hone their communication skills, use emotional intelligence to identify customer wants and needs, learning to be assertive and manage difficult situations. This workshop is led in a safe, informal, supportive, and interactive environment.Learning OutcomesBy the end of this workshop attendees will be able to:-Define exceptional customer serviceState the importance of building effective customer relationshipsIdentify the customer journeyIdentify their preferred way of interacting and those of their customersHone their communication skills to create a positive, welcoming, climate for customersDemonstrate empathy to build goodwill with customersEstablish customer wants and needs and identify ways to fulfil theseAssert themselves positively and effectively with customersAssess and change their behaviour when managing difficult situations
- **Event URL**: https://allevents.in/york/exceptional-customer-service-one-day-workshop/100001870223642259
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fexceptional-customer-service-one-day-workshop-tickets-1870223642259
- **Ticket Price Range**: min: 468, max: 468, currency: GBP

## Event venue details

- **city**: York
- **state**: EN
- **country**: United Kingdom
- **location**: Pro-Development
- **lat**: 53.918367
- **long**: -1.0588919
- **full address**: Pro-Development, Forest Farm Business Park, York, United Kingdom

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Pro-Development (UK) Limited (https://allevents.in/org/pro-development-uk-limited/17601045)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/ffafdaad5b7a69c872e70bc1529a8d051997dac8bfc6c494cb43a0b7eef40cf5-rimg-w1200-h900-dcd5d6bd-gmir.jpg?v=1761922216
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/3d9c2a532343fb44bcf3984b252c4f66cb45ffb58b39fa77add2e214a987c8f3-rimg-w400-h400-dcd4d5be-gmir.jpg?v=1761922215

## FAQs

- **Q**: When is the event happening?
  - **A:** Tue, 11 Nov, 2025 at 09:00 am
- **Q**: Where is the event happening?
  - **A:** Pro-Development, Forest Farm Business Park, York, United Kingdom
- **Q**: What is the ticket price?
  - **A:** starting from 468 up to 468 GBP
- **Q**: Who is organizing the event?
  - **A:** Pro-Development (UK) Limited
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Exceptional Customer Service –  One day workshop ?
  - **A:** You can find ticket details about this event on AllEvents.

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                "description": "                                                        Pro-Development works primarily with small to medium sized businesses in and around Yorkshire helping them to increase productivity and sales through the engagement and development of their people. \r\nWe work with you to understand your business, identifying what is driving engagement and motivation, creating a great working environment for your people and any obstacles that are getting in the way of bringing out the best in your teams. \r\nUsing a variety of proven tools and techniques, including surveys, interviews and workshop facilitation, we offer a confidential, supportive and honest service to help unlock the full potential of your people, your teams and your business.\r\nMichelle Mook is also a member of Engage for Success, a UK-wide movement committed to the idea that there is a better way to work, a better way to enable personal growth, organisational growth and ultimately growth for Britain by releasing more of the capability and potential of people at work.\r\nFind our more about Pro-Development (UK) Limited on our website www.pro-development.co.uk\r\n                        \r\n                        "
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