# Event Details - **Event Name**: The Future of Hospitality is Human and Powered by AI - **Event Start and End Date**: Wed, 21 Jan, 2026 at 06:00 pm – Wed, 21 Jan, 2026 at 11:30 pm (+01:00) - **Event Description**: Join Vienna’s most inspiring evening for top hospitality leaders ready to embrace data with purpose.About this EventTHE FUTURE OF HOSPITALITY IS HUMAN AND POWERED BY AIThis gathering is part of the Hospitality Leaders Club™, our international community for hotel and F&B professionals who believe in a more human, intelligent and purpose-driven future for the industry.Technology is reshaping hospitality.The real question is how we can use AI and data to create more human experiences for our teams, our guests and ourselves.This After-Hours event is an intimate, high-quality evening for hotel and F&B leaders who want to explore the intersection of artificial intelligence, operational wellbeing and meaningful guest experience. It is designed for professionals who believe that the future of hospitality is not less human, but more human, supported by intelligent tools that elevate people rather than replace them.This is not a tech conference.It is a conversation.A space where curiosity leads to clarity, connection and purposeful action.You will meet people who care.People who think deeply.People who want to build a more sustainable, compassionate and future-ready hospitality industry.What You Will Take AwayA premium evening designed to give you clarity, inspiration and meaningful connection.You will walk away with:• Fresh perspectives on how AI can empower teams and reduce operational pressure.• Insights from leaders shaping the future of hospitality, leadership and the employee experience.• Human-centred approaches to service, culture and operational decision-making.• A deeper understanding of how technology can enhance emotion, storytelling and the guest journey.• High-quality connections with professionals who care about hospitality’s future.• A renewed sense of purpose, possibility and direction.No technical background is required. This is a human conversation first and a technology conversation second.Who This Evening Is ForA welcoming, boutique gathering for:• General Managers and Hotel Directors• HR, People & Culture and Learning leaders• Operations, Rooms Division and Front Office managers• F&B Directors and senior F&B professionals• Hospitality strategists, innovators and founders• Ambitious students and emerging professionals shaping tomorrow’s industryOur SpeakersFour voices redefining the future of hospitality × AI:Patrick KrügerGeneral Manager, Radisson RED ViennaCo-Founder, Where to KnowHow AI empowers teams to make smarter, more human decisions.Florentina ZachInstitute for Artificial IntelligenceAI, responsibility and keeping humans at the centre.Isabella CzkovichHospitality Leader and HR SpecialistHow technology is reshaping leadership, wellbeing and the employee experience.Arjan EikelenboomCo-Founder, The Future of HospitalityCo-Founder, Guest JourneyBrand and storytelling strategist exploring how emotion and human-centred design shape teams, brands and guest journeys.The ExperienceA beautifully paced evening at Zoku Vienna, designed to spark thought, connection and inspiration.Expect thoughtful content, a warm atmosphere and premium networking across two distinct social spaces:Quiet LoungePerfect for deeper, calmer conversations.DJ LoungeDynamic, vibrant and ideal for spontaneous connections.After the event, guests are invited to join an optional community dinner for those who wish to continue the evening.(Please note that dinner is not included in the ticket price.)Event Agenda18:00 — Doors Open · Welcome HomeA gentle arrival with the atmosphere that makes hospitality feel like family.Time to settle in, reconnect and meet fellow professionals.18:30 — Opening AddressWith Verónica Sánchez Martín, Founder of Between Forks™ and the Hospitality Leaders Club™.A heartfelt welcome introducing the purpose, rhythm and spirit of the evening.TechTalks · Four Voices Shaping the Future of HospitalityShort, powerful talks designed to spark insight and meaningful conversation about AI as a human advantage.• Patrick Krüger — Empowering teams through intelligent decision-making• Florentina Zach — Ethics, responsibility and keeping humans in the loop• Isabella Czkovich — Leadership, wellbeing and the AI-enabled employee experience• Arjan Eikelenboom — Stories, emotion and human-centred thinking in the guest journeyInsight RoundtablesAn intimate, small-group experience guided by each speaker.You will rotate through roundtables exploring:• Human-centred leadership• Intelligent operations and decision-making• Ethics, culture and responsibility• Storytelling, emotion and guest experienceNo slides. No formality. Just humans thinking together.Networking HourChoose the atmosphere that fits your energy:Quiet Lounge or DJ Lounge.Two rooms, two vibes, one community.21:00 — Optional Community DinnerAn intimate dinner for those who wish to continue the evening.(Dinner is not included in the ticket price.)A Night for Thinkers, Doers and LeadersWhere technology meets humanity.Where clarity becomes connection.Where ideas turn into momentum.Explore the Community Behind This EventIf you would like to explore the wider ecosystem behind this gathering, you can discover the Hospitality Leaders Club™ here:Privacy & Media Notice (GDPR Compliance)Photographs and video recordings will be taken during this event for documentation and promotional purposes by Between Forks e.U. and its media partners. Materials may be published on our official channels including our website and social media platforms.By attending, you acknowledge that images and videos in which you may appear may be used in this context without additional consent or compensation.If you prefer not to be photographed or recorded, please inform our staff upon arrival.Your personal data will be processed in accordance with the EU GDPR and Austrian data protection regulations. For any enquiries, contact: hello@betweenforks.comRefund PolicyTickets are non-refundable but may be transferred to another participant.If you are unable to attend, please notify us in advance at hello@betweenforks.com - **Event URL**: https://allevents.in/wien/the-future-of-hospitality-is-human-and-powered-by-ai/100001875819780459 - **Event Categories**: storytelling, artificial-intelligence, business, conferences - **Interested Audience**: - total_interested_count: 3 ## Ticket Details - **Ticket Price Range**: min: 0, max: 53.43, currency: EUR ## Event venue details - **city**: Wien - **state**: WI - **country**: Austria - **location**: Zoku Vienna - **lat**: 48.21638229999999 - **long**: 16.4028125 - **full address**: Zoku Vienna, 6 Perspektivstraße, Wien, Austria ## Event gallery - **Alt text**: The Future of Hospitality is Human and Powered by AI - **Image URL**: https://cdn-az.allevents.in/events7/banners/65108891bd7064d55280fea51bc1579d10f0a6bf3a6feffd48948bf1ac1e7211-rimg-w1200-h600-dcdadbd7-gmir.jpg?v=1765325170 ## FAQs - **Q**: When and where is The Future of Hospitality is Human and Powered by AI being held? - **A:** The Future of Hospitality is Human and Powered by AI takes place on Wed, 21 Jan, 2026 at 06:00 pm to Wed, 21 Jan, 2026 at 11:30 pm at Zoku Vienna, 6 Perspektivstraße, Wien, Austria. - **Q**: How much do tickets cost for The Future of Hospitality is Human and Powered by AI? - **A:** Tickets for The Future of Hospitality is Human and Powered by AI are priced at EUR 53 per person. Here's a full breakdown of available ticket types:Ticket TypePriceAvailabilityGeneral AdmissionEUR 43 + EUR 4 feeAvailablePremium AdmissionEUR 53 + EUR 4 feeAvailableHLC MembersFreeAvailable - **Q**: Who is organizing The Future of Hospitality is Human and Powered by AI? - **A:** The Future of Hospitality is Human and Powered by AI is organized by Between Forks. - **Q**: Who is this event for? Is it right for me? - **A:** The Future of Hospitality is Human and Powered by AI is ideal for professionals, entrepreneurs, startup founders, and networking enthusiasts eager to grow their connections. Whether you're a first-time attendee or a longtime enthusiast in Wien, this event is thoughtfully curated to deliver a standout experience worth every moment. 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Say goodbye to high turnover rates and hello to a brighter future with Between Forks.Contact us today for a FREE consultation and witness the difference we can make for your event." } ] } ] ```