The PD Training Business Etiquette training course in New Zealand will improve your staff's understanding of professionalism within the desired expectations of your organisation. As participants, your staff will conduct themselves more professionally, communicate more effectively, and acquire the tools to create that all important "first impression".
Business etiquette training courses are available now throughout New Zealand, including Auckland, Christchurch or Wellington.
Understand why business etiquette matters and how to improve business etiquette culture
Understand the three components of business etiquette - appearance, communication, and behaviour
Know how to make a great first impression and how to dress appropriately
Understand how to read body language
Understand the intricacies of introducing people in business contexts and how to remember people’s names
Understand the art of conversation both in person and on the phone
Understand how your personal style influences how you communicate
Know the right way to behave online in a business context
Explore the do's and don'ts of email etiquette
Explore the business etiquette of different cultures and countries
Know how to behave in business social contexts
Understand the etiquette of how to deal with ethical dilemmas, personal issues, and difficult people
Business Etiquette Training Course - Lesson 1 Do Manners Matter?
The Case for Business Etiquette
The ABC of Business Etiquette
Business Etiquette Training Course - Lesson 2 How To Make An Impression
First Impressions do Count
Nothing to Wear?
Business Etiquette Training Course - Lesson 3 The Personal Touch
The Hand Shake
Business Etiquette Training Course - Lesson 4 Netiquette – Manners In The Online World
Civility on the Internet
Social Media Etiquette
Business Etiquette Training Course - Lesson 5 Global Business Etiquette
Understanding Particular Cultures
Business Etiquette Training Course - Lesson 6 Social Business Etiquette
Hosting or Attending?
Awkward Dining Moments
Socialising After Hours
Marking Employee Events
Business Etiquette Training Course - Lesson 7 Dealing With Challenges Professionally
Business Etiquette Training Course - Lesson 8 Reflections
Create an Action Plan
Accountability = Action
|Ticket Information ||Ticket Price |
| Course || NZD 695|