Search results for:
No result found! Try with different keywords!
Advertisement

Business Etiquette Training Course

Advertisement

Business Etiquette Training Course


The PD Training Business Etiquette training course in New Zealand will improve your staff's understanding of professionalism within the desired expectations of your organisation. As participants, your staff will conduct themselves more professionally, communicate more effectively, and acquire the tools to create that all important "first impression".

Business etiquette training courses are available now throughout New Zealand, including Auckland, Christchurch or Wellington.

Learning Outcomes


Understand why business etiquette matters and how to improve business etiquette culture

Understand the three components of business etiquette - appearance, communication, and behaviour

Know how to make a great first impression and how to dress appropriately

Understand how to read body language

Understand the intricacies of introducing people in business contexts and how to remember people’s names

Understand the art of conversation both in person and on the phone

Understand how your personal style influences how you communicate

Know the right way to behave online in a business context

Explore the do's and don'ts of email etiquette

Explore the business etiquette of different cultures and countries

Know how to behave in business social contexts

Understand the etiquette of how to deal with ethical dilemmas, personal issues, and difficult people


 

Course Outline




Business Etiquette Training Course - Lesson 1 Do Manners Matter? 


The Case for Business Etiquette

The ABC of Business Etiquette

Reflection



Business Etiquette Training Course - Lesson 2 How To Make An Impression 


First Impressions do Count

Nothing to Wear?

Grooming

Body Language

Reflection





Business Etiquette Training Course - Lesson 3 The Personal Touch 


Introduction Etiquette

The Hand Shake

Polite Conversation

Personal Style

Reflection



Business Etiquette Training Course - Lesson 4 Netiquette – Manners In The Online World 


Civility on the Internet

Email Etiquette

Social Media Etiquette

Reflection





Business Etiquette Training Course - Lesson 5 Global Business Etiquette 


Global Business

Understanding Particular Cultures

Reflection



Business Etiquette Training Course - Lesson 6 Social Business Etiquette 


Hosting or Attending?

Awkward Dining Moments

Which fork?

Socialising After Hours

Marking Employee Events

Reflection





Business Etiquette Training Course - Lesson 7 Dealing With Challenges Professionally 


Personal Issues

Difficult People

Ethical Dilemmas

Reflection



Business Etiquette Training Course - Lesson 8 Reflections 


Create an Action Plan

Accountability = Action




Ticket Information Ticket Price
Course NZD 695



You may also like the following events from PD Training:

Tags
Map PD Training, Level 8, Wellington, New Zealand
Event details from Report a problem

Are you going to this event?

Tickets for NZD 695 on eventbrite.com.au
Advertisement

More Events in Wellington

Explore More Events in Wellington