# Event Details - **Event Name**: Say Yes: Leading Inclusive Customer Service Workshop: Tantallon - **Event Start and End Date**: Wed, 17 Jun, 2026 at 09:30 am – Wed, 17 Jun, 2026 at 12:30 pm - **Event Description**: Join St. Margaret’s Bay Pride this June for a FREE, interactive workshop for local businesses and organizations in St. Margaret’s Bay!About this EventSay Yes: Leading Inclusive Customer Experiences2SLGBTQIA+ Inclusion Beyond the BinaryJoin St. Margaret’s Bay Pride this June for a FREE, interactive workshop designed for local business owners and staff in St. Margaret’s Bay. In today’s workplaces and communities, inclusion isn’t theoretical—it shows up in real, everyday moments. A customer interaction. A question you weren’t expecting. A situation where you’re not quite sure what to say.This session, facilitated by Simply Good Form, blends foundational transgender and gender non-binary inclusion with practical, real-world customer service skills—so you can respond with clarity, respect, and confidence when it matters most.Designed for business owners, staff, and community members, this workshop focuses on what actually happens in the moment—and how to lead through it.You’ll learn how to:Use inclusive language with confidence (even when you’re unsure)Simple language swaps to avoid gender assumptionsNavigate mistakes and repair conversations in a way that builds trustRespond to real-life scenarios with clarity and careCreate welcoming, inclusive experiences for customers, clients, and your communityThrough hands-on activities, real scenarios, and trans-informed perspectives, you’ll leave with tools you can use immediately.Each workshop includes refreshments and lunch by the Savary Plate, and participation is free of charge.After attending this workshop you will receive:A verified certificate of participationOne copy of Cynthia Sweeney’s newly published book, “Voices of the 21st Century: Unstoppable Women Standing Strong 2026” - an inspiring book about finding your voice, leadership and advocacyDue to limited spots available, please only register a maximum of 3 representatives per business. Please let us know if you are interested in sending more representatives and we will reach out to you if there are more spaces.This workshop series is provided by St. Margaret’s Bay Pride in partnership with Halifax Public Libraries, Oceanstone Resort, Hubbards Barn Association, St. Margaret’s Bay Community Enterprise Centre, and Hubbards Area Business Association, with funding support from the Nova Scotia Office of Equity and Anti-Racism.We are offering three dates for this workshop (please select only one):Tuesday June 2nd 9:30-12:30pm at the Hubbards BarnWednesday June 17th 9:30-12:30pm at the Tantallon Public LibraryMonday June 22nd 9:30-12:30pm at Oceanstone Resort - **Event URL**: https://allevents.in/upper-tantallon/say-yes-leading-inclusive-customer-service-workshop-tantallon/100001987020944133 - **Event Categories**: fitness, Workshops - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 3 hours - Location: Tantallon Public Library - Languages: English ## Ticket Details - **Ticket Price Range**: min: 0, max: 0, currency: CAD ## Event venue details - **city**: Upper Tantallon - **state**: NS - **country**: Canada - **location**: Tantallon Public Library - **lat**: 44.70328860000001 - **long**: -63.857961 - **full address**: Tantallon Public Library, 3646 Hammonds Plains Road, Upper Tantallon, Canada ## Event gallery - **Alt text**: Say Yes: Leading Inclusive Customer Service Workshop: Tantallon - **Image URL**: https://cdn-az.allevents.in/events1/banners/81806a29a20c33c98fe4c73f9029800176259d97486b4ddf448a3f9dcfcd9521-rimg-w1200-h806-dc181c15-gmir.jpg?v=1781075133 ## FAQs - **Q**: When and where is Say Yes: Leading Inclusive Customer Service Workshop: Tantallon being held? - **A:** Say Yes: Leading Inclusive Customer Service Workshop: Tantallon takes place on Wed, 17 Jun, 2026 at 09:30 am to Wed, 17 Jun, 2026 at 12:30 pm at Tantallon Public Library, 3646 Hammonds Plains Road, Upper Tantallon, Canada. - **Q**: Who is organizing Say Yes: Leading Inclusive Customer Service Workshop: Tantallon? - **A:** Say Yes: Leading Inclusive Customer Service Workshop: Tantallon is organized by St. Margaret's Bay Pride. - **Q**: Who is this event for? Is it right for me? - **A:** Say Yes: Leading Inclusive Customer Service Workshop: Tantallon is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Upper Tantallon, this event is thoughtfully curated to deliver a standout experience worth every moment. 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