This workshop covers the unit BSBPMG521
Manage project integration
It applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.
This workshop covers the unit BSBCUS402, BSBCUS403 and BSBCUS501
Address customer needs, Implement customer service standards and Manage quality customer service
It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
|Ticket Information ||Ticket Price |
| Workshop Only || AUD 95|
| Learning Partnerships student || Free |