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Address, implement and manage quality customer service

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Address, implement and manage quality customer service


This workshop covers the unit BSBPMG521

Manage project integration

 

It applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.

This workshop covers the unit BSBCUS402, BSBCUS403 and BSBCUS501

Address customer needs, Implement customer service standards and Manage quality customer service

 

It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
Ticket Information Ticket Price
Workshop Only AUD 95
Learning Partnerships student Free



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Map learning partnerships, 121 Ingham Road, Townsville, Australia
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