# Event Details - **Event Name**: De-Escalation Skills for Everyday Life - **Event Start and End Date**: Wed, 24 Jun, 2026 at 06:30 pm – Wed, 24 Jun, 2026 at 08:30 pm - **Event Description**: Learn a simple, practical framework to help you navigate situations when others are upset and your goal is stay calm and be supportive.About this EventAbout the workshopMany of us are upset these days, often for very valid and understandable reasons. Sometimes we get angry or overwhelmed in public. You may not know a person or the reasons why they are distressed, but you can see, hear, or sense that they are having a difficult moment. Sometimes you may choose to keep your distance, which is understandable and can be a de-escalation strategy in itself. Sometimes - after determining that it is safe for you to interact with the person and that you have the resources to do so - you may choose to engage further.For over a decade, I have been teaching de-escalation skills using the CELLS framework. I've worked with library staff, restaurant teams, arts organizations, health care providers, community groups, and many more. This simple, practical model requires no clinical training or particular expertise and can help you to feel better equipped to have conversations in which your goal is de-escalation and support.By the end of this session, participants will be able to:-consider contextual factors that might be contributing to a person's level of upset-recognize the signs of escalating behaviour-apply the CELLS communication framework in challenging interactions-use practical de-escalation techniques in everyday situations-enhance self-awareness in the context of de-escalationTighten up your de-escalation game and leave the session feeling more equipped to support others who are upset.Join me Wednesday June 24, 2026 from 6:30 to 8:30 pm at Naturlandia (2237 Dundas St West) in Toronto.Accessibility: Event is on the same level as the main entrance. Please note that washrooms are one flight of stairs down from the event level.About the facilitatorFor over two decades, Rebecca Higgins has worked in community and social services in a variety of capacities. Since 2010, she has specialized in mental health education. Rebecca has designed and facilitated workshops and webinars for a wide range of groups. Rebecca has served as a panelist and presenter at many conferences and has provided consultation support to various community mental health initiatives. She worked for the Centre for Addiction and Mental Health (CAMH) and the Canadian Mental Health Association in both Ottawa and Toronto before founding Mental Health Workshops Toronto in 2018.Rebecca has a Master's degree in Social Work and a BA in English. Her first book, a collection of short stories called , was published by Tightrope Books in 2018.Find Rebecca at www.mentalhealthworkshopstoronto.com. - **Event URL**: https://allevents.in/toronto/de-escalation-skills-for-everyday-life/100001986944933784 - **Event Categories**: health-wellness, workshops, mental-health, virtual, webinar - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Duration: 2 hours - Location: 2237 Dundas St W - Languages: English ## Ticket Details - **Ticket Price Range**: min: 28.25, max: 56.5, currency: CAD ## Event venue details - **city**: Toronto - **state**: ON - **country**: Canada - **location**: 2237 Dundas St W - **lat**: 43.6541684 - **long**: -79.4522291 - **full address**: 2237 Dundas St W, 2237 Dundas Street West, Toronto, Canada ## Event gallery - **Alt text**: De-Escalation Skills for Everyday Life - **Image URL**: https://cdn-az.allevents.in/events2/banners/35825f33477dddfb28f15f61d5f61ba462a3bbdf06d641810fcea09cdd0fb009-rimg-w1200-h444-dcffffff-gmir.jpg?v=1778599265 ## FAQs - **Q**: When and where is De-Escalation Skills for Everyday Life being held? - **A:** De-Escalation Skills for Everyday Life takes place on Wed, 24 Jun, 2026 at 06:30 pm to Wed, 24 Jun, 2026 at 08:30 pm at 2237 Dundas St W, 2237 Dundas Street West, Toronto, Canada. - **Q**: Who is organizing De-Escalation Skills for Everyday Life? - **A:** De-Escalation Skills for Everyday Life is organized by Rebecca Higgins, Mental Health Workshops Toronto. - **Q**: Who is this event for? Is it right for me? - **A:** De-Escalation Skills for Everyday Life is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Toronto, this event is thoughtfully curated to deliver a standout experience worth every moment. 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