# Event Details - **Event Name**: Dynamics 365 for Business: 1 Day Power Session | Gold Coast - **Event Start and End Date**: Tue, 10 Mar, 2026 at 09:00 am – Tue, 11 Aug, 2026 at 05:00 pm (+10:00) - **Event Description**: Understand Dynamics 365’s CRM and ERP power, learn practical navigation, and see how automation strengthens business efficiency.About this EventBring your team and save:1. Groups of three or more receive a 10% discount2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.For more information on venue address, reach out to "eventbrite@mgaussie.com"Duration: 1 Full Day (8 Hours)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs/Training HoursCertification: Course Completion CertificateRefreshments: Lunch, Snacks and beverages will be provided during the sessionCourse Overview:This one-day foundational course introduces you to Microsoft Dynamics 365, a powerful suite that integrates CRM and ERP capabilities to improve business performance. You will explore essential modules, learn core navigation, understand workflows, and discover how Dynamics 365 enhances customer engagement and operational efficiency. Through practical examples and guided activities, you will gain clarity on how its features support sales, service, operations, and analytics. By the end of the session, you will have a strong baseline understanding to begin using Dynamics 365 confidently in real-world business environments.Learning Objectives:By the end of this course, you will be able to:Understand the structure and purpose of Dynamics 365 CRM and ERP modules.Navigate the platform confidently and use essential features effectively.Manage data, records, and dashboards with clarity.Recognize how automation and workflows improve business processes.Understand the role of integrations and the Power Platform.Apply best practices that support efficient usage and adoption.Strengthen your understanding of how Dynamics 365 supports real business functions.Who can Attend?IT professionals, business analysts, CRM/ERP users, and administrators.Why Choose this Course?This course provides a clear, practical introduction to Dynamics 365, making it ideal for both technical and non-technical professionals. It simplifies the structure of CRM and ERP systems so you can immediately understand how different modules work together. The session includes guided hands-on activities to help reinforce learning and boost user confidence. Whether you are exploring Dynamics 365 for the first time or looking to strengthen your foundational knowledge, the training gives you the clarity needed to use the platform effectively. It prepares you to support business processes, enhance productivity, and make better use of Microsoft’s integrated ecosystem.©2026 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Looking to train your team on Dynamics 365?We offer in-house sessions designed to fit your organization’s unique system setup and business processes. The course can be customized to focus on specific modules, workflows, or user roles to maximize relevance. Whether your team is transitioning to Dynamics 365 or looking to improve adoption, our tailored training ensures an efficient and impactful learning experience.📧 Contact us today to schedule a customized in-house, face-to-face session: eventbrite@mgaussie.com https://cdn-az.allevents.in/events3/banners/4db286e0-fcae-11f0-875c-5f5594b18118-rimg-w983-h740-dc497aa8-gmir.jpg https://cdn-az.allevents.in/events7/banners/4dd6b0b0-fcae-11f0-875c-5f5594b18118-rimg-w983-h740-dcd6d1c3-gmir.jpg https://cdn-az.allevents.in/events8/banners/4dfef930-fcae-11f0-b494-b398a7ecfd23-rimg-w1200-h678-dcffffff-gmir.jpg https://cdn-az.allevents.in/events1/banners/4e2a00d0-fcae-11f0-b494-b398a7ecfd23-rimg-w983-h740-dc91938d-gmir.jpg https://cdn-az.allevents.in/events3/banners/4e839280-fcae-11f0-875c-5f5594b18118-rimg-w1200-h392-dcffffff-gmir.jpg https://cdn-az.allevents.in/events9/banners/4eac2920-fcae-11f0-875c-5f5594b18118-rimg-w1200-h697-dcffffff-gmir.jpg AgendaModule 1: Introduction to Dynamics 365 EcosystemInfo: • Overview of CRM and ERP capabilities • Key applications within Dynamics 365 • Benefits of unified business processes • Activity Module 2: Core Navigation & User InterfaceInfo: • Home screen, dashboards, and workspaces • Searching, filtering, and personalizing views • Understanding roles, permissions, and security basics • Activity Module 3: Dynamics 365 Customer Engagement (CRM) ModulesInfo: • Sales module overview • Customer service features • Marketing module introduction • Activity Module 4: Dynamics 365 Finance & Operations (ERP) FundamentalsInfo: • Basics of finance processes • Supply chain and operations overview • Workflow and approval processes • Activity Module 5: Data Management & ReportingInfo: • Working with forms, fields, and records • Importing and exporting data • Using dashboards and reports • Activity Module 6: Automation & Basic WorkflowsInfo: • Creating automated tasks and approvals • Understanding rules and triggers • Benefits of process automation • Activity Module 7: Integration & Extensibility OverviewInfo: • Connecting Dynamics 365 with Microsoft 365 • Power Platform basics: Power Apps, Power Automate, Power BI • Enhancing productivity through integrations • Case Study Module 8: Best Practices & User AdoptionInfo: • Ensuring data accuracy and quality • Improving user engagement and efficiency • Common mistakes to avoid • Role Play - **Event URL**: https://allevents.in/surfers-paradise/dynamics-365-for-business-1-day-power-session-|-gold-coast/100001981839006819 - **Event Categories**: Workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fdynamics-365-for-business-1-day-power-session-gold-coast-tickets-1981839006819 - **Ticket Price Range**: min: 619.67, max: 847.33, currency: AUD ## Event venue details - **city**: Surfers Paradise - **state**: QL - **country**: Australia - **location**: Regus Surfers Paradise - **lat**: -28.002083 - **long**: 153.4267577 - **full address**: Regus Surfers Paradise, 50 Cavill Avenue #Level 13, Surfers Paradise, Australia ## Event Organizer details - **affiliate_id**: 10 - **organizer**: MG Aussie (https://allevents.in/org/mg-aussie/26713862) ## Event gallery - **Alt text**: banner - **Image URL**: https://cdn-az.allevents.in/events7/banners/88edac84017037c793104dd9fbc28c88d20012ca38baa24483e6118f98d42a4a-rimg-w800-h602-dc2f2c31-gmir.jpg?v=1769648608 - **Alt text**: thumbnail - **Image URL**: https://cdn-az.allevents.in/events7/banners/1a74fce064d334408f92b1ec8d515df3346fc0c77265e69d183d42ba4683c38f-rimg-w400-h400-dc302c31-gmir.jpg?v=1769648607 ## FAQs - **Q**: When is the event happening? - **A:** Tue, 10 Mar, 2026 at 09:00 am (+10:00) - **Q**: Where is the event happening? - **A:** Regus Surfers Paradise, 50 Cavill Avenue #Level 13, Surfers Paradise, Australia - **Q**: What is the ticket price? - **A:** starting from 619.67 up to 847.33 AUD - **Q**: Who is organizing the event? - **A:** MG Aussie - **Q**: What type of event is this? - **A:** Workshops - **Q**: Where can I find ticket details about Dynamics 365 for Business: 1 Day Power Session | Gold Coast ? - **A:** You can find ticket details about this event on AllEvents. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Dynamics 365 for Business: 1 Day Power Session | Gold Coast", "image": "https://cdn-az.allevents.in/events7/banners/88edac84017037c793104dd9fbc28c88d20012ca38baa24483e6118f98d42a4a-rimg-w800-h602-dc2f2c31-gmir.jpg?v=1769648608", "startDate": "2026-03-10T09:00:00+10:00", "endDate": "2026-08-11T17:00:00+10:00", "url": "https://allevents.in/surfers-paradise/dynamics-365-for-business-1-day-power-session-|-gold-coast/100001981839006819", "eventStatus": "https://schema.org/EventScheduled", "location": { "@type": "Place", "name": "Regus Surfers Paradise", "address": { "@type": "PostalAddress", "streetAddress": "50 Cavill Avenue #Level 13", "postalCode": "4217", "addressLocality": "Surfers Paradise", "addressRegion": "QL", "addressCountry": "AU" }, "geo": { "@type": "GeoCoordinates", "latitude": "-28.002083", "longitude": "153.4267577" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Understand Dynamics 365’s CRM and ERP power, learn practical navigation, and see how automation strengthens business efficiency.", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "AUD", "availabilityStarts": "2026-01-29", "availabilityEnds": "2026-08-11T17:00:00+10:00", "validFrom": "2026-01-29", "lowPrice": "619.67", "highPrice": "847.33", "price": "619.67", "url": "https://allevents.in/surfers-paradise/dynamics-365-for-business-1-day-power-session-|-gold-coast/100001981839006819" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "AUD", "availabilityStarts": "2026-01-29", "availabilityEnds": "", "validFrom": "2026-01-29", "url": "https://allevents.in/surfers-paradise/dynamics-365-for-business-1-day-power-session-|-gold-coast/100001981839006819", "price": "619.67", "name": "Group Registration Fee" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "AUD", "availabilityStarts": "2026-01-29", "availabilityEnds": "", "validFrom": "2026-01-29", "url": "https://allevents.in/surfers-paradise/dynamics-365-for-business-1-day-power-session-|-gold-coast/100001981839006819", "price": "688.50", "name": "Early Bird Fee" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "AUD", "availabilityStarts": "2026-01-29", "availabilityEnds": "", "validFrom": "2026-01-29", "url": "https://allevents.in/surfers-paradise/dynamics-365-for-business-1-day-power-session-|-gold-coast/100001981839006819", "price": "847.33", "name": "Standard Fee" } ], "organizer": [ { "@type": "Organization", "name": "MG Aussie", "url": "https://allevents.in/org/mg-aussie/26713862", "description": "Why Partnering with MGAUSSIE Works for YouFuture-Ready Workforce: Equip your team with up-to-date technical skills in data analytics, cybersecurity, and more to stay ahead in a competitive market.Practical, Hands-On Training: Ensure learning translates into action with project-based, interactive modules.Wide Industry Reach: Join a network of over 15,000 upskilled professionals and leading organizations who trust our expertise.Flexible Delivery Methods: Choose from a variety of learning modes—including virtual labs, self-paced courses, and in-person workshops—tailored for your convenience.Industry-Aligned Content: Benefit from courses developed in collaboration with leading tech partners, ensuring maximum relevance and applicability.Popular courses:Grant Writing EssentialsPublic SpeakingTrain-The-TrainerInternet Marketing FundamentalsOrganizational Skills" } ] } ] ```