· Sales is about clear communication confidence & conviction in products and services
· Customer first buys the sales person then the company and lastly the product / service.
· Customers are more attracted and interested in how the sales person make them feel rather than the product.
· What is sales – An Art or Science?
· Every person does sales in day to day life so to know sales technique is important
· It is important to make the customers buying experience smooth and how to do it
· Buying our product/services is not customer’s priority but selling them is our priority.
· Sales people should have an ability to make realize the customer value of our product/service when it comes to discounts and competitive prices in market
· How can we Convince customers that our product/service is best for them.
· How to create an urgency in customers mind so that they get ready to buy our product/service
· How to win negotiation in our favour while doing sales
· How to do sales without compromising on our terms
· Scientific steps to close a sales call
· Effective objection handling techniques
· Focus on relationship building for repeat sales and mouth publicity.
· How to get appointments for meeting on call even when the client is avoiding the meeting.
· How to create urgency to the client for our products / services and how he can be benefited from that.
· How to use emotional aspect in closing any sales.
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