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Mediation Skills for Managers - April 2021

Mediation Skills for Managers - April 2021

Tue Apr 27, 2021

Mediation Skills for Managers - April 2021

Time Tue Apr 27 2021 at 09:00 am to 04:30 pm

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Online, -, Stockport, United Kingdom

GBP 249
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Mediation Skills for Managers - April 2021, 27 April | Event in Stockport | AllEvents.in Mediation Skills for Managers - April 2021
This workshop aims to establish competence and confidence in facilitating discussions between conflicted parties.

About this Event

In light of strict social distancing and restricted footfall measures at The Christie, moving forward we are extending our offering of virtual facilitation for our forthcoming programme of workshops. Our trademark small group, experiential learning experience, facilitated by expert senior trainers will be re-created in real time in a virtual learning environment.

This exciting transition enables our world class communication skills workshops to be accessed by all healthcare professionals, regardless of location – UK or overseas and will continue to support our ethos: keeping effective communication at the heart of patient-centred care.

Overview

This workshop aims to establish competence and confidence in facilitating discussions between conflicted parties. It will enable participants to develop a mediation style approach, enabling parties to feel heard and supported, preserve and/or restore working relationships and collaborate on solutions.#

Key Topics

  • Understanding interpersonal conflict
  • Principles for a collaborative approach to conflict resolution
  • Structure and skills for facilitated conversations
  • Challenges in facilitating conversations between two parties

Content

  • Understanding interpersonal conflict
  • Principles for a collaborative approach to conflict resolution
  • Structure for facilitated conversations
  • Using effective communication skills to manage participation, enhance listening and understanding between conflicting parties – generating solutions
  • Challenges in facilitating conversations, e.g. staying neutral and impartial, managing challenging behaviour, handling emotions

Learning Methods

Virtual workshops are fully facilitated throughout by Maguire Senior Trainers. Offering equitable learning, aims and outcomes to the face to face experience.

  • Experiential learning
  • Discussion of evidence-base
  • Practice sessions
  • Individual discussion and feedback

Suitable for

Health and social care professionals with a line manager role or responsibility.

Cost: £249

Contact

Email dGhlLWNocmlzdGllICEgbWFndWlyZSAhIHVuaXQgfCBuaHMgISBuZXQ= Call 0161 446 3773

Booking Terms & Conditions

  • Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
  • Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address for you.
  • Joining instructions will be sent via email two to four weeks before the course commences.
  • Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment prior to the first day of the course.
  • In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 1 day prior to the course

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Tickets

Tickets for Mediation Skills for Managers - April 2021 can be booked here.

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Ticket Information Ticket Price
General Admission GBP 249
Christie Staff Only GBP 249
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Hosted by
The Maguire Communication Skills Training Unit is based in the School of Oncology at the Christie NHS Foundation Trust, Manchester, one of Europe’s leading cancer centres. The Unit has unrivalled expertise, and contributes to the development and delivery of training in communication skills locally, nationally and internationally. 
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Nearby Hotels Online, -, Stockport, United Kingdom
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Event Information

Date & Time

Tue Apr 27 2021 at 09:00 am to 04:30 pm
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Location

Online, -, Stockport, United Kingdom

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