In light of strict social distancing and restricted footfall measures at The Christie, moving forward we are extending our offering of virtual facilitation for our forthcoming programme of workshops. Our trademark small group, experiential learning experience, facilitated by expert senior trainers will be re-created in real time in a virtual learning environment.

This exciting transition enables our world class communication skills workshops to be accessed by all healthcare professionals, regardless of location – UK or overseas and will continue to support our ethos: keeping effective communication at the heart of patient-centred care.

Overview

This workshop draws from human factors, assertiveness and emotional intelligence literature as well as a comprehensive communication skills evidence base. The workshop will offer a practical approach to fostering collaborative working relationships, and tackling difficulties when they arise.

Key Topics

• Barriers to communication
• Ensuring the message is received and understood
• Understanding different working styles
• Assertiveness
• Saying ‘No’

Content

• Barriers to communication with colleagues
• Communication loops – ensuring the message is received and understood
• Understanding different working styles
• Assertiveness
• Achieving win/win outcomes
• Saying ‘No’
• Raising issues and concerns

Learning Methods

Virtual workshops are fully facilitated throughout by Maguire Senior Trainers. Offering equitable learning, aims and outcomes to the face to face experience.

• 
  
  Experiential learning
  
• Discussion of evidence-base
  
  
• Practice sessions
  
• 
  
  Individual discussion and feedback
  

Suitable for

Health and social care professionals wishing to develop and enhance professional communication, building positive relationships with colleagues

Cost: £249

Contact

Email dGhlLWNocmlzdGllICEgbWFndWlyZSAhIHVuaXQgfCBuaHMgISBuZXQ= Call 0161 446 3773

Booking Terms & Conditions

• Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
• Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address for you.
• Joining instructions will be sent via email two to four weeks before the course commences.
• Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment prior to the first day of the course.
• In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 1 day prior to the course

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