If you let us know within 5 full working days before the class date, then you are entitled to a full refund.

If you cannot give us 5 working days’ notice then the following conditions apply.

We will always try to help resell your booking but class bookings are like theatre tickets.

There are limited numbers of tickets sold per class and the class must go on and will incur the respective costs regardless of cancelations. We unfortunately cannot accept responsibility for changes in peoples work commitments, itineraries or for sickness but you can of course let someone else of your choice replace you.

In general, if no one can attend in your place we cannot guarantee a replacement transfer when given less than 5 working days’ notice, so unless a replacement booking is found, you should be prepared to forfeit your booking, transfer it to someone else on the day or be placed on a cancelation waitlist.