TOPICS

• The importance of individual differences in creating a successful organization
• The characteristics of 4 different generations in today's workplace; including personality, work style, communications style, and reaction to change
• Understanding the issues and situations that may be influenced by generational differences
• Practical tips for working successfully in a multi-generational workplace

GOALS

• Identify current generational stereotypes
• Describe the characteristics of each generation currently in the workforce and compare to the stereotypes to identify accuracies and inaccuracies
• Explain why generational differences exist
• Be more aware of personal attitudes, perceptions, and feelings about generational differences
• Identify ways to work cooperatively with each generation to improve your teamwork and results

INSTRUCTOR

Julie Sanom

ATTENDANCE

Registered participants who fail to attend a class ('no-shows') will be charged full class cost. The 'no-show' fee may not be used as a credit for another UEN class, or other type of event or service.

A 'late notice' charge (50% of the class fee) will be charged for cancellations made less than 48 hours before the scheduled class starting time. The 'late notice' charge may not be used as a credit for another UEN class. or other type of event or service.