# Event Details - **Event Name**: Lead with Heart and Courage - **Event Start and End Date**: Fri, 13 Mar, 2026 at 09:30 am – Fri, 13 Mar, 2026 at 12:30 pm - **Event Description**: Learn how to lead with confidence, empathy and courage, shaping meaningful customer and team experiences even under pressure.About this EventWhether with customers, colleagues, or teams, every interaction has the power to shape trust, confidence, and connection. This workshop helps you move beyond completing tasks to intentionally creating moments that matter. Through practical exercises and real-life scenarios, you will discover how a positive mindset, authentic presence, and empathetic communication can transform your impact at work even in high-pressure situations.About the WorkshopThis highly interactive session focuses on building the confidence and courage needed to consistently deliver meaningful experiences. Through reflection, discussion, and hands-on practice, participants explore how to respond to challenges, manage feedback, and lead with authenticity.By the end of the session, participants will leave with:A clear understanding of how their mindset and behaviour shape experiencesPractical tools to communicate with confidence and presenceStrategies to manage uncertainty, feedback, and challenging moments calmlyTechniques to intentionally create positive experiences for customers, colleagues, and teamsIs This Workshop for Me?This workshop may be especially helpful if you:Seek to move beyond completing tasks and want to make a lasting impact through your interactionsValue empathy, authenticity, and connection in professional relationshipsWant to grow your confidence in navigating difficult conversations or high-pressure situationsStrive to create positive, trust-building experiences for customers, colleagues, or teamsNo prior leadership experience is needed. The focus is entirely on actionable skills and real-life application.Agenda?: 09:30 AM - 10:30 AM[KEYNOTE] Lead with Heart and CourageInfo: Every interaction shapes trust, confidence, and connection. This keynote explores the mindset and behaviours that turn routine moments into meaningful experiences. Participants will gain insight into how small shifts in perspective and communication can make a real difference for customers, colleagues, and teams.?: 10:30 AM - 12:30 PMWORKSHOPInfo: This hands-on session brings the keynote ideas to life through practical exercises, reflection, and discussion. Participants will practise responding to challenging moments with calm and clarity, explore strategies to lead with courage and authenticity, and gain tools to shape experiences that build trust and engagement. Participants will actively engage in exercises to: 1. Develop confidence and resilience in experience-driven moments 2. Apply growth mindset principles to learn from mistakes and feedback 3. Practice leading with heart and courage through authentic, empathetic action 4. Make intentional choices in moments that matter to build trust and accountability - **Event URL**: https://allevents.in/singapore/lead-with-heart-and-courage/100001981664290237 - **Event Categories**: Workshops - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket Price Range**: min: 539.55, max: 539.55, currency: SGD ## Event venue details - **city**: Singapore - **state**: SG - **country**: Singapore - **location**: The School of Positive Psychology - **lat**: 1.300164 - **long**: 103.8577221 - **full address**: The School of Positive Psychology, 7 Fraser St #01-13, Singapore, Singapore ## Event gallery - **Alt text**: Lead with Heart and Courage - **Image URL**: https://cdn-az.allevents.in/events5/banners/07bb16f2a6be6c691f3fd38b6ee0fd0671dbe0696048000f671c719d61cdf440-rimg-w1200-h600-dcffffff-gmir.jpg?v=1769678976 ## FAQs - **Q**: When and where is Lead with Heart and Courage being held? - **A:** Lead with Heart and Courage takes place on Fri, 13 Mar, 2026 at 09:30 am to Fri, 13 Mar, 2026 at 12:30 pm at The School of Positive Psychology, 7 Fraser St #01-13, Singapore, Singapore. - **Q**: How much do tickets cost for Lead with Heart and Courage? - **A:** Tickets for Lead with Heart and Courage are priced at SGD 540 per person. Here's a full breakdown of available ticket types:Ticket TypePriceAvailabilityGeneral AdmissionSGD 540Available - **Q**: Who is organizing Lead with Heart and Courage? - **A:** Lead with Heart and Courage is organized by The School of Positive Psychology. - **Q**: Who is this event for? Is it right for me? - **A:** Lead with Heart and Courage is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Singapore, this event is thoughtfully curated to deliver a standout experience worth every moment. 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