# Event Details - **Event Name**: Future-Proofing F&B and Retail: Smarter Ops, Stronger Margins - **Event Start and End Date**: Wed, 25 Mar, 2026 at 02:00 pm – Wed, 25 Mar, 2026 at 05:00 pm - **Event Description**: A practical session for F&B and retail owners who want steadier sales, stronger cashflow, and smoother operations without extra manpower.About this Event https://cdn-az.allevents.in/events3/banners/a938e0f0-19b8-11f1-bc88-dd98c03efcf8-rimg-w1200-h606-dc1d344c-gmir.jpg VenueDiamond Room, Keppel South Central 10 Hoe Chiang Road, #04-01 Singapore 089315 (Hosted by Dunn & Partners)Event DetailsF&B and retail operators do not have a marketing problem. They have a stability and capacity problem.Most businesses can get customers. The real challenge is keeping sales consistent without overwhelming the team, losing revenue to no-shows, or watching margins disappear through operational friction.This session is designed for owners who want predictable growth that operations can actually support, combining protection, financial strength, scalable demand, and practical automation into one clear execution path.What you will learnHow to protect cashflow, operations, and business continuity before issues appearHow to strengthen retained profits, resilience, and succession without a full finance teamHow full-funnel discovery supports scalable demand across Singapore and Southeast AsiaHow to connect demand generation with automation that drives repeat visits and reduces no-showsHow to translate these insights into clear, practical next steps for the next 30 daysProgramme2:00 PM: Welcome and contextEmcee: Evan Hwong, WECOFAFocus: Set the operating journey for the day and what attendees will walk away with.2:05 PM: Risk, protection and business continuitySpeaker: Sarah Lim, Assistant Vice President, Dunn & Partners (Summit Planners Cluster)Focus: Key risk areas that impact cashflow, operations, and long-term resilience, and what to tighten before issues hit.2:20 PM: Growth, wealth and succession without a CFOSpeaker: John Lee, Executive Director of Sales, Dunn & Partners (Summit Planners Cluster)Focus: Practical structures to protect retained profits, strengthen financial resilience, and plan succession without needing a full finance team.2:35 PM: How Unified Tech, Payment & Financing will define the next decade of F&BSpeaker: Andrew Tay, Co-Founder & COO, Koomi OSFocus: In a world where F&B margins are shrinking and operational complexity is rising, digital transformation alone is no longer enough. Explore how the next generation of F&B businesses can move beyond fragmented tools — by integrating operations, payments, CRM, and financial services into one connected ecosystem2:50 PM: Predictable Sales for F&B & Retail - Without Wasted Advertising SpendSpeaker: Ken Ong, Managing Director, WECOFA & Smartflow AIFocus: Connecting demand generation with CRM automation that converts enquiries into bookings and repeat visits through follow-ups, reminders, and re-engagement, reducing no-shows and stabilising daily sales without adding manpower.3:20 PM: Open networkingWho should attendF&B owners, café operators, and restaurant groupsRetail founders and multi-outlet operatorsSME decision makers across operations, marketing, or financeTeams planning to stabilise growth, improve productivity, or scale sustainablyWhat you will walk away withA clearer plan to stabilise sales and increase repeat demandPractical steps to protect margins and strengthen cashflowSimple automation approaches that reduce manual work and no-showsA realistic 30-day execution path for your next stage of growthCompany ProfilesDunn & PartnersDunn & Partners is a branch under the Summit Planners cluster, representing Manulife Financial Advisers Pte. Ltd. The team supports SME founders with protection planning, retained profit strategies, and long-term succession structures that strengthen business resilience and continuity.Koomi OS Pte LtdKoomi OS is a Singapore-based F&B technology company that unifies POS, payments, ordering, CRM, loyalty, and business data into one connected operating system. It helps cafés, restaurants, and multi-outlet operators streamline operations, gain clearer insights, and grow with digital payment and financing solutions.WECOFA Pte LtdWECOFA helps F&B and retail operators grow with systems that translate demand into predictable cashflow. The team focuses on practical execution, peak smoothing, and scalable workflows.SmartFlow AISmartFlow AI is an automation and CRM platform that helps businesses convert enquiries into bookings and repeat visits through follow ups, reminders, and customer re engagement workflows. - **Event URL**: https://allevents.in/singapore/future-proofing-fandb-and-retail-smarter-ops-stronger-margins/100001983940453302 - **Event Categories**: Business, Contests - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Ffuture-proofing-fb-and-retail-smarter-ops-stronger-margins-tickets-1983940453302 - **Ticket Price Range**: min: 0, max: 0, currency: SGD ## Event venue details - **city**: Singapore - **state**: SG - **country**: Singapore - **location**: Keppel South Central - **lat**: 1.2743609 - **long**: 103.8425132 - **full address**: Keppel South Central, 10 Hoe Chiang Rd, #04-01, Singapore, Singapore ## Event Organizer details - **affiliate_id**: 10 - **organizer**: 陈泰成老师 | Master Steven Tan (https://allevents.in/org/陈泰成老师-|-master-steven-tan/18344033) ## Event gallery - **Alt text**: banner - **Image URL**: https://cdn-az.allevents.in/events10/banners/d17a253446010b726dcf0a7a1e584ba374a2e9ed24533965db7bbdf069067a32-rimg-w1200-h799-dc7a6248-gmir.jpg?v=1772841694 - **Alt text**: thumbnail - **Image URL**: https://dyn-image.allevents.in/generate-image?v=4&title=Future-Proofing+F%26B+and+Retail%3A+Smarter+Ops%2C+Stronger+Margins&date=25+Mar ## FAQs - **Q**: When is the event happening? - **A:** Wed, 25 Mar, 2026 at 02:00 pm - **Q**: Where is the event happening? - **A:** Keppel South Central, 10 Hoe Chiang Rd, #04-01, Singapore, Singapore - **Q**: What is the ticket price? - **A:** starting from 0 up to 0 SGD - **Q**: Who is organizing the event? - **A:** 陈泰成老师 | Master Steven Tan - **Q**: What type of event is this? - **A:** Business, Contests - **Q**: Where can I find ticket details about Future-Proofing F&B and Retail: Smarter Ops, Stronger Margins ? - **A:** You can find ticket details about this event on AllEvents. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Future-Proofing F&B and Retail: Smarter Ops, Stronger Margins", "image": "https://cdn-az.allevents.in/events10/banners/d17a253446010b726dcf0a7a1e584ba374a2e9ed24533965db7bbdf069067a32-rimg-w1200-h799-dc7a6248-gmir.jpg?v=1772841694", "startDate": "2026-03-25", "endDate": "2026-03-25", "url": "https://allevents.in/singapore/future-proofing-fandb-and-retail-smarter-ops-stronger-margins/100001983940453302", "location": { "@type": "Place", "name": "Keppel South Central", "address": { "@type": "PostalAddress", "streetAddress": "10 Hoe Chiang Rd, #04-01", "postalCode": "089315", "addressLocality": "Singapore", "addressRegion": "SG", "addressCountry": "SG" }, "geo": { "@type": "GeoCoordinates", "latitude": "1.2743609", "longitude": "103.8425132" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "A practical session for F&B and retail owners who want steadier sales, stronger cashflow, and smoother operations without extra manpower.", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "SGD", "availabilityStarts": "2026-04-05", "availabilityEnds": "2026-03-25", "validFrom": "2026-04-05", "lowPrice": "0.00", "highPrice": "0.00", "price": "0.00", "url": "https://allevents.in/singapore/future-proofing-fandb-and-retail-smarter-ops-stronger-margins/100001983940453302" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "SGD", "availabilityStarts": "2026-04-05", "availabilityEnds": "", "validFrom": "2026-04-05", "url": "https://allevents.in/singapore/future-proofing-fandb-and-retail-smarter-ops-stronger-margins/100001983940453302", "price": 0, "name": "General Admission" } ], "organizer": [ { "@type": "Organization", "name": " Master Steven Tan", "url": "https://allevents.in/org/陈泰成老师-|-master-steven-tan/18344033" } ] } ] ```