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Emotional Intelligence Essentials for Leaders

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Emotional Intelligence Essentials for Leaders



COURSE OBJECTIVES



Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient. This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict.

COURSE CONTENT



What is emotional intelligence? :1 hour Cultivating emotional intelligence:1 hour Exercising emotional self-control:1 hour Working with your triggers:1 hour Getting to know others:1 hour Maximizing team performance :1 hour Building influence:1 hour





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