Luxury Hospitality Essentials is an immersive, in-person workshop designed to elevate service professionals from task-focused workers to confident brand ambassadors.
Participants will learn:
-Core professional etiquette and gracious communication skills.
-How to navigate guest interactions with emotional intelligence, empathy, and confidence.
-How to set the tone, manage difficult moments, and protect dignity while delivering results.
This workshop is ideal for hospitality professionals, customer-facing staff, entrepreneurs, and anyone who works directly with people.
Attendees will walk away with:
-Practical, real-world etiquette tools they can apply immediately.
-A refined service mindset rooted in professionalism and emotional intelligence.
-Greater confidence in handling guest interactions and workplace communication.
This workshop goes beyond rules and protocols to reshape how you show up in service.
You’ll leave prepared to lead with poise, communicate with clarity, and embody the standard of excellence today’s luxury environments demand.
*This date is tentative and subject to change. Registered attendees will be notified of any updates. This workshop requires a minimum number of participants. If the minimum is not met, all registrations will be fully refunded.*
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