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HOW  CUSTOMER  SERVICES  ENHANCE BRAND IMAGE

HOW CUSTOMER SERVICES ENHANCE BRAND IMAGE ?

May 04, 2021 - May 06, 2021

HOW CUSTOMER SERVICES ENHANCE BRAND IMAGE ?

Time Tue May 04 2021 at 09:00 am to Thu May 06 2021 at 12:00 pm

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SYM Professional Development Centre, Sanghar, Pakistan

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HOW  CUSTOMER  SERVICES  ENHANCE BRAND IMAGE ? | Event in Sanghar | AllEvents.in HOW CUSTOMER SERVICES ENHANCE BRAND IMAGE ?
Overview

Good brand image is vital to the successful running of a business, and the first impressions count. By focusing on improving an organization’s Customer Services staff role, we will create excellent Customer experience and build Brand Image. By attending this three-day training on Customer Services, the Customer facing staff will learn how to particularly enhance branding through Customer Services.
Contents
 Clearly define Brand values and goals
 Brand Reputation vs Customer Interaction
 Take advantage of the digital aspect
 Establish an outstanding call center  Allow customers to contribute
 Make Customer Service everyone’s job
 Importance of protecting Brand Image
 Relationship between Brand Image and Customer Mindset

Who Should Attend?

This course is highly beneficial for those who are engaged in public dealing, particularly Marketing Executives / Officers, Sales Persons, Managers, Customer Relationship Management, Retail Sector, Professionals and Students.

Resource Person.

Ms. Aashi Noor is a highly qualified and a seasoned professional with multi-dimensional qualifications. She has done MBA (HR and Marketing), a part qualified of ICMAP and is doing M. Phil in HR Management. Her distinguished career spans over 15 years in reputed organizations. She is associated with various universities as a visiting faculty member. She is an excellent coach and a motivational speaker who benchmarks perfection.

Fee: Rs. 3,450/- (Including Writing Material and Certificates)
[10% Concession for early birds (till 26 Apr) & 50% for Students]
Registration. Last date of Registration is 3 May. Payment in cash / Pay Order in favour of SYM Professional Dev. Centre, NBP, Karachi University (A/C No. 001232-6).

Contact Nos. 99261384, Ext. 101, 104. 0345-2560571, 0301-2514582, 0344-2698755

Email. c3ltcGRjIHwgdW9rICEgZWR1ICEgcGs= (Facebook page: SYM Professional Development Centre)



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About The Host: Conduct workshops,training courses related to  Information technology  Business  Finance  Teachers Training  Research  Leadership  Management  Marketing  security  Communication Skills  Other Course
Website Link: www.sympdc.com
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Event Information

Date & Time

Tue May 04 2021 at 09:00 am to Thu May 06 2021 at 12:00 pm
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Location

SYM Professional Development Centre, Sanghar, Pakistan

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