

# Event Details

- **Event Name**: 2026 CalSAWS Conference and JPA Member Representatives Meeting
- **Event Start and End Date**: Thu, 25 Jun, 2026 at 07:30 am – Fri, 26 Jun, 2026 at 12:00 pm (-07:00)
- **Event Description**: The 2026 CalSAWS Conference will be a collaborative space where counties, state partners, advocates, and project teams find their rhythm!About this Event  https://cdn-az.allevents.in/events9/banners/8b29adc0-1854-11f1-aeab-61db2c8b1d8a-rimg-w490-h740-dc161512-gmir.jpg   https://cdn-az.allevents.in/events3/banners/8b766e30-1854-11f1-bb3a-635179641116-rimg-w490-h740-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events2/banners/8bbced10-1854-11f1-8eaa-b38b02b0f2a1-rimg-w992-h740-dcffffff-gmir.jpg June 25th Agenda🕑: 08:00 AM - 09:00 AMRegistration and Breakfast🕑: 09:00 AM - 09:15 AMWelcome and Overview🕑: 09:15 AM - 10:00 AMKeynoteHost: Mike WilkeningInfo: Join us for a conversation with Michael Wilkening, a former senior government leader known for driving innovation and large-scale transformation in health and human services at both the state and federal levels. With more than 25 years in public service, including serving as California’s Health and Human Services Secretary and as a senior advisor at the U.S. Department of Health and Human Services, he brings ideas from proven innovation successes from HHS projects nationwide.🕑: 10:15 AM - 11:00 AMPlenary 1 - Creating the Soundtrack: CalSAWS Innovation RoadmapInfo: We kick off the conference with a forward-looking session that sets the direction for what comes next at CalSAWS amid HR 1 impacts, system modernization, and an increasingly complex service environment. This session will outline the CalSAWS Innovation Roadmap and the strategic objectives guiding it, emphasizing that innovation is not improvisation, it is intentional orchestration: aligning county priorities, policy readiness, operational realities, and technology investments into a coordinated statewide plan with measurable outcomes. A panel of vendor leaders will join to discuss how partnership, execution discipline, and shared accountability are translating strategy into delivery and sustaining momentum across all 58 counties.🕑: 11:15 AM - 12:00 PMBreakout 1 - Learning the Arrangement: FCED and All That Jazz!Info: CARES/FCED is going live in October 2026! Join us for an engaging session on FCED implementation. We’ll walk through how we got here, what’s happening now and how counties can prepare for implementation later this year. You’ll also get an inside look at CARES/FCED Production Simulation activity and the CalSAWS FCED tools and resources available to support successful implementation.🕑: 11:15 AM - 12:00 PMBreakout 2 - Rhythms of the Frontline:  Contact Center InnovationInfo: Moving forward with rhythm and pace, Contact Center innovations are coming.  This breakout session introduces a new Contact Center reporting solution along with changes to the Call Control Panel and Contact Center Workforce Management. Participants will be treated to a sneak peek into other innovations being evaluated and all areas that will make your Contact Center experience move and groove with the beat of innovation.🕑: 01:45 PM - 02:30 PMPlenary 2 - Listening Smarter: How GenAI is Supporting Better Service OutcomesInfo: Contact Center agents are using GenAI to listen smarter to their clients. This session will describe how GenAI is in use today.  A look into the potential future uses of GenAI, such as real-time language translation, to support better service outcomes will also be presented. 🕑: 02:45 PM - 03:30 PMBreakout 3 – Managing the Lineup: Workload Assignment (Release 26.05)Info: Join us for an insightful conversation for enhancements made as part of Workload Management – an operational revamp allowing workers and their supervisors extended capabilities to manage appointments and worker schedules. Spread across two phases, let us walk you through the changes delivered in May, what’s coming in September and the OCM efforts that continue to support this.🕑: 02:45 PM - 03:30 PMBreakout 4 - ABAWD in Tune:  Navigating Policy, Systems, and County ImpactInfo: Step into a session where policy, systems, and county operations move in sync. CDSS will provide updates on ABAWD policy changes and the tools available to support counties. CalSAWS will highlight system enhancements, implementation progress, and resources supporting ABAWD functionality. Counties will close out the session by sharing how they prepare staff for go-live, including training approaches and best practices. 🕑: 03:45 PM - 04:30 PMBreakout 5 – Data in Harmony: How Analytics is Helping us Hear the Whole StoryInfo: When data lives in disconnected systems, each source tells only part of the story. Join us to learn how CalSAWS is bringing these fragments together into a unified platform to speed up decision-making and enable more proactive analyses. County partners will gain a single, trusted view of their programs, cases, and customers, and staff can explore eligibility trends, fiscal impacts, and program outcomes side-by-side rather than piecing insights together from siloed reports. 🕑: 03:45 PM - 04:30 PMBreakout 6 - Remixing the Customer to County Experience:  Truv in BenefitsCalInfo: This session will illustrate how our customers and counties can find their rhythm with Truv to provide income verifications.  Through automation, customers increase the tempo on providing pay stubs and earning statements by granting access to Truv.  Counties will receive clear documents to streamline processing of applications, keep customers and counties in perfect syncopation. 🕑: 04:30 PM - 04:45 PMDay 1 CloseJune 26th Agenda🕑: 07:30 AM - 08:30 AM Registration and Breakfast🕑: 08:30 AM - 09:20 AMJPA Board MeetingInfo: The semi-annual joint meeting of the JPA Member Representatives and Board of Directors will be held to conduct Consortium business, elect new Board and Project Steering Committee representatives, and provide updates on informational items. 🕑: 09:30 AM - 09:45 AMProject Steering Committee (PSC) MeetingInfo: The newly elected Project Steering Committee will hold a meeting to elect the PSC Co-Chairs for the upcoming Fiscal Year 26/27.🕑: 10:00 AM - 10:45 AMBreakout 7 - Bringing Policy, Systems, and County Practices into HarmonyInfo: This session highlights how DHCS, CWDA, CalSAWS, and counties are working together in harmony to implement key policy and system changes. Learn how the release roadmap; automation supporting Medi-Cal requirements and six-month redeterminations; and coordinated outreach and training efforts create a new score for implementing HR 1 changes.🕑: 10:00 AM - 10:45 AMBreakout 8 - Tightening the Tempo:  Practical Strategies for Error Rate ReductInfo: Step into a session where policy, systems, and county operations move in sync. CDSS will provide updates on California’s CalFresh Performance Error Rate (PER), including current trends and potential error rate reduction strategies. CalSAWS will highlight system enhancements, implementation progress, and resources aimed at improving CalFresh processing and reducing error rates. Counties will close out the session by sharing how they have prepared staff to improve CalFresh error rates, including training approaches, lessons learned, and best practices.🕑: 11:00 AM - 11:45 AMPlenary 3 - 58 Arrangements, One Song:  Transforming LivesInfo: The closing session brings us back to the purpose behind everything we do. While our work may look different across 58 counties, the impact is shared. Through powerful stories from our communities, this session highlights how the systems we build and the decisions we make create stability, dignity, and opportunity. In a year marked by policy shifts, operational pressures, and ongoing modernization, this conversation grounds us in our why – reminding us that when we move in rhythm together, we create meaningful change in real lives.🕑: 11:45 AM - 12:00 PMConference Close
- **Event URL**: https://allevents.in/san-francisco/2026-calsaws-conference-and-jpa-member-representatives-meeting/100001983986420792
- **Event Categories**: meetups, business, conferences, workshops, health-wellness, music, entertainment
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2F2026-calsaws-conference-and-jpa-member-representatives-meeting-tickets-1983986420792
- **Ticket Price Range**: min: 0, max: 0, currency: USD

## Event venue details

- **city**: San Francisco
- **state**: CA
- **country**: United States
- **location**: Fairmont San Francisco
- **lat**: 37.7923897
- **long**: -122.4104443
- **full address**: Fairmont San Francisco, 950 Mason Street, San Francisco, United States

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Jennifer Seel, CalSAWS Executive Assistant (https://allevents.in/org/jennifer-seel-calsaws-executive-assistant/25486447)

## Event gallery

- **Alt text**: banner
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- **Alt text**: thumbnail
  - **Image URL**: https://dyn-image.allevents.in/generate-image?v=4&title=2026+CalSAWS+Conference+and+JPA+Member+Representatives+Meeting&date=25+Jun

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 25 Jun, 2026 at 07:30 am (-07:00)
- **Q**: Where is the event happening?
  - **A:** Fairmont San Francisco, 950 Mason Street, San Francisco, United States
- **Q**: What is the ticket price?
  - **A:** starting from 0 up to 0 USD
- **Q**: Who is organizing the event?
  - **A:** Jennifer Seel, CalSAWS Executive Assistant
- **Q**: What type of event is this?
  - **A:** meetups, business, conferences, workshops, health-wellness, music, entertainment
- **Q**: Where can I find ticket details about 2026 CalSAWS Conference and JPA Member Representatives Meeting ?
  - **A:** You can find ticket details about this event on AllEvents.

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