# Event Details

- **Event Name**: AI and Crisis Management – Human Judgement, Trust & Care
- **Event Start and End Date**: Tue, 22 Sep, 2026 at 04:00 pm – Tue, 22 Sep, 2026 at 06:30 pm (+02:00)
- **Event Description**: Explores how to use AI in communication without losing human judgment and trust.About this EventThis workshop takes place in person at the Bayle Building, Rotterdam School of Management, Erasmus University Rotterdam. Please note that there is no livestream or online participation option available.AI is becoming increasingly embedded in communication work, creating a new strategic challenge for professionals: how can AI be used responsibly without losing human judgement, trust and care?This workshop brings together leading international scholars to explore the role of AI in crisis management. It examines why ambiguity still requires human judgement, how organisations can govern AI-generated information, and how professionals can protect agency and wellbeing in AI-mediated workplaces.Participants will gain practical and conceptual tools for navigating AI-related risks in crisis communication. The workshop offers a timely space to reflect on how AI can support, but not replace, the communicative work that crisis management demands.The workshop consists of three sessions, followed by a discussion moderated by Dr Yijing Wang.Across the three sessions, participants will explore AI and crisis management from complementary perspectives: human judgement in ambiguous crisis situations, governance of AI-generated information, and the wellbeing and agency of professionals working with AI.ProgrammeThe workshop is structured around three sessions, each examining a different dimension of AI and crisis management, followed by a moderated discussion with Dr Yijing Wang.Session 1: Ambiguity – why the human element remains central in crisis managementDr Timothy CoombsAI can support crisis managers by providing data, monitoring developments and helping professionals make sense of fast-changing situations. Yet crises are often marked by ambiguity, uncertainty and the need for interpretation. This session explores why human judgement remains essential in crisis management, especially when dealing with qualitative risks, trust, verification and improvisation.Session 2: Towards a human-AI “triple-check” model for crisis information governanceDr Yan JinAI-generated information can create new risks for organisations, including hallucinations, AI washing, misinformation and disinformation. This session introduces a human-AI “triple-check” approach to crisis information governance, combining human-human, AI-AI and human-AI verification. It explores how organisations can build readiness-based systems that keep humans at the helm while using AI responsibly.Session 3: Employee communication and wellbeing – protecting agency in the age of AIDr Silvia RavazzaniAs AI becomes part of everyday communication work, professionals are expected to use AI while also questioning, interpreting and verifying its outputs. This session examines the impact of AI on employee communication, professional agency and wellbeing. It highlights the importance of psychological safety, organisational support and communicative spaces where employees can shape responsible AI use.Agenda🕑: 03:30 PM - 04:00 PMWelcome coffee and registration🕑: 04:00 PM - 04:05 AMOpening and welcome🕑: 04:05 PM - 04:25 PMAmbiguity: why the human element remains central in crisis management Info: By Dr Timothy Coombs🕑: 04:25 PMTowards a human-AI “triple-check” model for crisis information governanceInfo: By Dr Yan Jin🕑: 04:45 PM - 05:05 PMEmployee communication and wellbeing: protecting agency in the age of AIInfo: By Dr Silvia Ravazzani🕑: 05:05 PM - 05:50 PMModerated discussionInfo: Moderated by Dr Yijing Wang🕑: 05:50 PM - 06:00 PMClosing reflections🕑: 06:00 PM - 07:00 PMNetworking drinks
- **Event URL**: https://allevents.in/rotterdam/ai-and-crisis-management-human-judgement-trust-and-care/100001992424119175
- **Event Categories**: workshops, virtual, contests
- **Interested Audience**: 
  - total_interested_count: 0
- **Event Highlights**: 
  - Duration: 2 hours 30 minutes
  - Location: Bayle Building, Rotterdam School of Management, Erasmus University
  - Languages: English

## Ticket Details

- **Ticket Price Range**: min: 0, max: 0, currency: USD

## Event venue details

- **city**: Rotterdam
- **state**: ZH
- **country**: Netherlands
- **location**: Bayle Building, Rotterdam School of Management, Erasmus University
- **lat**: 51.9163271
- **long**: 4.5281328
- **full address**: Bayle Building, Rotterdam School of Management, Erasmus University, Burgemeester Oudlaan 50, Rotterdam, Netherlands

## Event gallery

- **Alt text**: AI and Crisis Management – Human Judgement, Trust & Care
  - **Image URL**: https://cdn-az.allevents.in/events3/banners/00a64fdd395cdf75898886e7608a0062a734bd51687e7b4030de1511a355ae61-rimg-w1200-h600-dc284f8d-gmir.jpg?v=1782883937

## FAQs

- **Q**: When and where is AI and Crisis Management - Human Judgement, Trust & Care being held?
  - **A:** AI and Crisis Management - Human Judgement, Trust & Care takes place on Tue, 22 Sep, 2026 at 04:00 pm to Tue, 22 Sep, 2026 at 06:30 pm at Bayle Building, Rotterdam School of Management, Erasmus University, Burgemeester Oudlaan 50, Rotterdam, Netherlands.
- **Q**: Who is organizing AI and Crisis Management - Human Judgement, Trust & Care?
  - **A:** AI and Crisis Management - Human Judgement, Trust & Care is organized by RSM Corporate Communication Centre.
- **Q**: Who is this event for? Is it right for me?
  - **A:** AI and Crisis Management - Human Judgement, Trust & Care is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Rotterdam, this event is thoughtfully curated to deliver a standout experience worth every moment. If AI and Crisis Management - Human Judgement, Trust & Care sounds like your kind of event, don't wait - spots fill up fast.

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