Make Christmas truly magical for the whole family, furry friends included!
Step inside Santa’s Magical Elevator and be transported on a wondrous journey through the North Pole straight to Santa’s Grotto. Bring your four-legged best friend along for a heart-warming meet-and-greet with Santa Paws, and capture the moment with a professional photo in our beautifully festive grotto. It’s the perfect paw-some holiday treat for you and your fur baby!
Every Wednesday until Christmas Eve
10am – 5pm
(Closed 1pm – 2pm for Santa’s mince pie break!)
FAQ:
How Do we Book? There is no booking required with this experience, you can just turn up at a time that suits you over the busy festive period.
Can I go in with my dog? Dogs are allowed to experience the ride, and with the £10 package will also receive a picture with Santa and a dog toy!
How much is it? £10 for the experience, a gift, and a photo with Santa. Chat to Grotto helpers for more packages available.
Are other animals welcome? Provided your animal is tame, they are welcome to join in the festive fun. Contact
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Can I see Santa without the 4D and lit tree Experience? Yes, of course, please ask our Nutcracker for the alternative back entrance to see Santa.
Celebrate this Christmas at The Mercury Shopping Centre and create magical memories for the whole family. Whether you’re visiting with children, friends, or pets, the Magic Elevator and Santa’s Grotto offer a festive experience you won’t forget.
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