# Event Details - **Event Name**: Insurance Innovation Forum KSA 2025 – Shaping the Next Era - **Event Start and End Date**: Mon, 17 Nov, 2025 at 08:00 am – Mon, 17 Nov, 2025 at 09:00 am - **Event Description**: Shaping the Next Era of Insurance: Global Insurance Innovation Forum – Saudi Arabia 2025  The Global Insurance Innovation Forum – Saudi Arabia 2025 hosted by Newgen Software and organized by the International Center for Strategic Alliances (ICSA) concluded successfully on 10th November 2025 at the Narcissus Hotel Riyadh.The exclusive forum brought together senior executives technology leaders regulators and innovators from across the insurance sector to discuss how artificial intelligence (AI) automation and connected ecosystems are redefining the future of insurance in alignment with Saudi Arabia’s Vision 2030. Vision 2030: Building a Smarter Trusted Insurance Landscape sThe conversations throughout the forum underscored the accelerating pace of digital transformation across Saudi Arabia’s insurance industry.  As insurers move from traditional models to digital-first ecosystems the focus has shifted toward AI-powered efficiency customer trust and intelligent automation translating Vision 2030 from a national blueprint into a practical roadmap for modernization and market resilience.By aligning innovation with trust insurers are creating smarter customer-centric operations capable of adapting to evolving risks and expectations.Leadership and Key VoicesThe event opened with a Welcome Note: “Reimagining Insurance” by Prashant Sahai Vice President – Sales (Middle East) Newgen Software who emphasized how digital-first strategies and connected platforms are reshaping insurance delivery and customer experience.In the Opening Keynote: “Digital First. Trust Always.” Mayank Sharma Head – Presales Consulting (MENA) Newgen Software explored how automation AI and trust-led innovation are transforming how insurers engage with customers and manage operations.The Industry Keynote: “Innovation in Insurance” presented by Dr. Eid Alkhaldi Chief Digital Transformation Officer focused on fostering collaboration between technology and regulation to build agile future-ready insurance organizations.  The Unpanel: “From Data to Decision – AI in Action”  A highlight of the forum was the Unpanel session titled “From Data to Decision – AI in Action.”  Unlike traditional panels this format featured dynamic audience participation allowing attendees to pose questions share experiences and contribute directly to the live dialogue.The session brought together:●     Zeeshan Abbasi Insurance Senior Leader Deloitte ●     Dr. Eid Alkhaldi Chief Digital Transformation Officer ●     Mayank Sharma Head – Presales Consulting (MENA) Newgen Software ●     Hanan Almana Chief Customer Experience Officer United Cooperative Assurance Moderated by Mohammed Thoufiq Vice President – Strategic Partnerships ICSA the discussion explored how AI is revolutionizing claims management fraud detection underwriting and policy automation — driving both trust and transparency in the digital age.This unique participatory approach fostered collaboration and knowledge exchange reflecting the event’s mission to make innovation an inclusive shared experience. Key Themes from the Discussions●     AI-driven claims automation improving speed transparency and decision accuracy ●     Customer trust and experience as the foundation of digital transformation ●     Fraud detection and predictive intelligence powered by data analytics ●     Operational agility and governance enabled through low-code and automation ●     Vision 2030 alignment supporting sustainable tech-enabled growth in the insurance sector   Networking and Collaboration  The forum concluded with a Networking Lunch: “Breaking Bread Building Trust” hosted by Newgen Software providing participants with an ideal setting to forge new connections share insights and explore partnerships for the future of insurance innovation in Saudi Arabia. About the OrganiserThe International Center for Strategic Alliances (ICSA) is a global organization that designs platforms for collaboration knowledge exchange and leadership dialogue across sectors including banking technology and digital transformation.ICSA convenes decision-makers innovators and policy leaders through executive forums strategic summits and thought leadership initiatives that inspire innovation and shape the future of global industries.  Learn more at www.intercsa.com - **Event URL**: https://allevents.in/riyadh/insurance-innovation-forum-ksa-2025-shaping-the-next-era/80002540884286 - **Event Categories**: business, artificial-intelligence - **Interested Audience**: - total_interested_count: 0 ## Ticket Details ## Event venue details - **city**: Riyadh - **state**: RI - **country**: Saudi Arabia - **location**: Narcissus Hotel Riyadh - **lat**: 24.6956749 - **long**: 46.6836215 - **full address**: Narcissus Hotel Riyadh, Olaya St, Al Olaya, Riyadh 12212, Saudi Arabia, Riyadh ## Event gallery - **Alt text**: Insurance Innovation Forum KSA 2025 – Shaping the Next Era - **Image URL**: https://cdn2.allevents.in/thumbs/thumb691a0c6a3cb3d.jpg ## FAQs - **Q**: When and where is Insurance Innovation Forum KSA 2025 - Shaping the Next Era being held? - **A:** Insurance Innovation Forum KSA 2025 - Shaping the Next Era takes place on Mon, 17 Nov, 2025 at 08:00 am to Mon, 17 Nov, 2025 at 09:00 am at Narcissus Hotel Riyadh, Olaya St, Al Olaya, Riyadh 12212, Saudi Arabia, Riyadh. - **Q**: Who is organizing Insurance Innovation Forum KSA 2025 - Shaping the Next Era? - **A:** Insurance Innovation Forum KSA 2025 - Shaping the Next Era is organized by john matthew. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "Insurance Innovation Forum KSA 2025 – Shaping the Next Era", "image": "https://cdn2.allevents.in/thumbs/thumb691a0c6a3cb3d.jpg", "startDate": "2025-11-17", "endDate": "2025-11-17", "url": "https://allevents.in/riyadh/insurance-innovation-forum-ksa-2025-shaping-the-next-era/80002540884286", "location": { "@type": "Place", "name": "Narcissus Hotel Riyadh", "address": { "@type": "PostalAddress", "streetAddress": "Olaya St, Al Olaya, Riyadh 12212, Saudi Arabia", "postalCode": "12212", "addressLocality": "Riyadh", "addressRegion": "RI", "addressCountry": "SA" }, "geo": { "@type": "GeoCoordinates", "latitude": "24.6956749", "longitude": "46.6836215" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Shaping the Next Era of Insurance: Global Insurance Innovation Forum – Saudi Arabia 2025  The Global Insurance Innovation Forum – Saudi Arabia 2025 hosted by Newgen Software and organized by the International Center for Strategic Alliances (ICSA) concluded successfully on 10th Nov", "organizer": [ { "@type": "Organization", "name": "john matthew", "url": "https://allevents.in/org/john-matthew/26584833" } ] } ] ```