Master Cross-Border E-Commerce: 1 Day Workshop in Richmond, BC

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Cross‑Border Ops: From Cart to Customs is designed to help manufacturers and wholesalers expand their business by adding direct-to-consumer (DTC) export channels efficiently. The course emphasizes navigating duties, customs regulations, returns management, and export paperwork. Through hands-on exercises and real-world case studies, you will learn practical strategies to streamline cross-border operations, avoid costly errors, and grow your global sales while maintaining compliance.

By the end of this course, you will:

• Understand cross-border operations and DTC export challenges
• Navigate duties, taxes, and customs regulations with confidence
• Optimize international shipping and reverse logistics processes
• Implement payment, currency, and documentation best practices
• Use tools and software to streamline export operations
• Scale export channels while minimizing risk and cost

Manufacturers and wholesalers adding export channels in digital commerce and retail operations.

This course is ideal for businesses looking to expand internationally without operational headaches. You will gain practical knowledge to manage duties, customs, returns, and paperwork efficiently. Our experts provide real-world examples and hands-on exercises to ensure actionable strategies you can implement immediately. By completing this workshop, you will reduce errors, save costs, and enhance customer satisfaction while growing your DTC export channels. The session also allows networking with peers facing similar challenges, making learning both relevant and collaborative. This course ensures your export operations are compliant, scalable, and profitable.

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Smart Savings for Groups

Register in groups: 3 + participants save 10% each, while 10+ participants save 15% each.

Looking to train your team onsite?

We offer custom in-house training for manufacturers and wholesalers, tailored to your operational workflows and team experience. Our experts provide practical exercises, role plays, and case studies directly at your location. This ensures your team learns hands-on strategies for cross-border operations while maintaining daily business activities. Training can be customized to focus on shipping, duties, returns, or compliance according to your business needs.

📧 Contact us today to schedule a customized in-house, face-to-face session:

Info: • Understanding DTC export opportunities

• Key regulations and compliance requirements

• Common pitfalls in cross-border shipping

• Activity

Info: • Shipping documentation and customs forms

• Packaging, labeling, and freight considerations

• Shipping cost optimization

• Case Study

Info: • Calculating import duties and taxes

• Harmonized System (HS) codes

• Handling duties for multiple countries

• Activity

Info: • Managing international returns

• Reducing cost and customer friction

• Streamlining reverse logistics processes

• Role Play

Info: • Handling cross-border payments

• Currency conversion and risk mitigation

• Integrating payment solutions with e-commerce

• Activity

Info: • Avoiding penalties and delays

• Product classification and restricted items

• Staying updated with evolving regulations

• Case Study

Info: • Software and platforms for DTC exports

• Tracking shipments and inventory

• Automating compliance tasks

• Activity

Info: • Developing repeatable workflows

• Building partnerships and logistics networks

• Continuous improvement strategies

• Role Play

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