Future -Proofing F&B: Sustainable Operations for the Next Decade

Learn how to make your F&B business future-proof by adopting sustainable practices that will keep you ahead for the next decade.

About this Event

Future -Proofing F&B: Sustainable Operations for the Next Decade

Join us at GXS Singapore for an inspiring event on shaping the long-term success of your F&B operations. Hear from WECOFA, grant consultant Gerald Yap, Koomi, and GXS Bank as they reveal how to connect marketing, operations, grants, and financing into one cohesive growth engine. From zero-waste marketing and grant-backed transformation to tech-enabled efficiency and stronger cashflow, discover how to build a lean, scalable F&B business ready to thrive beyond 2030.

Learn from industry experts, network with forward-thinking professionals, and gain practical strategies to stay ahead in the ever-evolving F&B landscape.

PROGRAMME

Date: 26 November 2025, Wednesday

1:00 to 2:00 – Registration

2:00 to 4:30 – Speaker sessions:

• Ken Ong, WECOFA - Zero‑Waste Marketing: Demand You Can Staff For

• Gerald Yap, Real Inbound Consulting - Turning F&B Challenges into Growth Opportunities with Government Support

• Andrew Tay. Koomi - From Chaos to Clarity: How Unified Tech, Payments & Financing Will Define the Next Decade of F&B

• Jesslynn Tan, GXS - Empowering F&B Businesses through Digital Banking

Fireside Panel Discussion

4:30 to 5:30 – Networking & Refreshments

OUR SPEAKERS

Ken Ong, WECOFA

Topic: Zero‑Waste Marketing: Demand You Can Staff For

Learn how WECOFA’s digital marketing framework helps F&B brands build consistent, manageable demand with online delivery through ecommerce that drives repeat visits without margin loss, and content that converts customers, drawn from its proven F&B playbook for repeatable marketing and peak smoothing.

Gerald Yap, Real Inbound Consulting

Topic: Turning F&B Challenges into Growth Opportunities with Government Support

Covering key F&B challenges such as manpower, rising costs, and digital adoption, explains how grants like CTC, EDG, PSG, and SFEC can be strategically applied, and shares real examples of grant-supported transformations with practical timelines and lessons learned.

Andrew Tay, Koomi

Topic: From Chaos to Clarity: How Unified Tech, Payments & Financing Will Define the Next Decade of F&B.

In a world where F&B margins are shrinking and operational complexity is rising, digital transformation alone is no longer enough. Explore how the next generation of F&B businesses can move beyond fragmented tools — by integrating operations, payments, CRM, and financial services into one connected ecosystem.

Jesslynn Tan, GXS

Topic: Empowering F&B Businesses through Digital Banking.

Discover how digital banking, in partnership with Koomi, empowers F&B businesses through innovative financial solutions, explores the evolving role of digital banking in today’s F&B landscape, and celebrates this collaboration with an exclusive promotion.

Fireside Chat:

What does sustainability look like at 2:00 pm on a rainy Tuesday?

Moderated by Evan Hwong, WECOFA

Evan is an operational strategist at WECOFA, with F&B experiences across Cedele Group and YOLOFoods. He bridges marketing and operations, turning O2O2O strategies into actionable steps that keep F&B brands front of mind.

WHO SHOULD ATTEND

F&B owners, operations leads, marketing and finance managers, and suppliers aiming to future proof their businesses.

KEY TAKEAWAYS

• Build staff‑light workflows with QR ordering and kitchen display systems.

• Improve procurement visibility for cost control.

• Align finance, inventory and payroll for healthy cashflow.

• Tap digital banking for daily‑interest savings and accessible credit.

• Learn how to use available grants and capital to scale operations.

COMPANY PROFILES

WECOFA Pte Ltd

WECOFA is a performance marketing agency and digital transformation partner helping F&Bs turn chaos into cashflow. WECOFA builds repeatable marketing systems that smooth peaks, lift loyalty, and generate demand that operators can staff for. The team’s playbooks bridge marketing and operations, helping local F&Bs compete with bigger players through practical, ethical, and data-driven growth strategies.

Gerald Yap (Real Inbound Consulting)

Gerald Yap is an experienced grant strategist who helps F&B operators unlock government support to offset rising manpower, cost, and digitalisation challenges. With hands-on knowledge of CTC, EDG, PSG, and SFEC grants, he maps real-world transformation pathways for brands from adoption to execution so businesses can modernise and scale with reduced financial risk.

Koomi

Koomi is Singapore’s leading F&B operating ecosystem, built to keep orders firing even when Wi-Fi fails. From POS and QR ordering to kitchen display systems, procurement, and central kitchen coordination, Koomi helps operators run staff-light, cost-tight, and offline-proof businesses. Designed for multi-outlet scalability and Chinese F&B workflows, Koomi connects every step of service from front-of-house to supply chain so brands can grow with confidence and control.

GXS

GXS Bank is Singapore’s first digital bank built for entrepreneurs, SMEs, and individuals seeking smarter, simpler financial solutions. Through tools like daily-interest savings, transparent credit lines, and seamless digital onboarding, GXS helps F&B operators manage cashflow, fund growth, and smooth out operational cycles. As a keynote partner of this event, GXS demonstrates how modern digital banking integrates with real-time business data to power more predictable, sustainable growth.

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