Totally Rad 80s Prom Gone Bad

Refund Policy

Ticket Policy

Please read carefully before purchasing tickets.

• All ticket sales are final and non-refundable.
• Many of our events involve carefully assigned characters who play critical roles in the storyline (unless Observer tickets are specifically offered).
• Because of this, ticket transfers are not guaranteed and will only be considered on a case-by-case basis, requested no later than 30 days before the event.
• Each character assignment includes personalized materials prepared in advance and cannot be modified at the last minute.

As guests are assigned characters with specific objectives, we cannot predict or control every choice they make. While we design each mystery with a clear intended outcome, we cannot be held responsible for unexpected actions—such as guests revealing information early or disregarding their objectives.

Our team will always do our best to:

• Maintain the integrity of the mystery
• Support guests in understanding their roles
• Provide an immersive, enjoyable experience for everyone

By purchasing a ticket, you acknowledge and accept these terms and understand that the success of the experience depends on the participation and cooperation of all attendees.