

# Event Details

- **Event Name**: Measuring What Matters Most: How the Right KPIs Drive Performance
- **Event Start and End Date**: Thu, 26 Feb, 2026 at 05:30 pm – Thu, 26 Feb, 2026 at 08:00 pm
- **Event Description**: ASQ Puerto Rico - Dinner MeetingAbout this EventMeasuring What Matters Most: How the Right KPIs Drive PerformanceIf your KPIs are always green but performance isn’t improving, the problem isn’t the numbers—it’s how they’re used. This session exposes why most KPI systems fail and how metrics often create the illusion of control instead of real results. Participants will learn how to stop managing by reports, balance leading and lagging indicators, and run meetings that force decisions and action. This is a practical, reality-check session for leaders ready to turn KPIs from decoration into a true management system. Learn how to:Challenge ineffective KPI practices and identify why traditional metrics often create a false sense of control.Differentiate and apply leading and lagging indicators to actively manage performance—not just report results.Design indicator-driven meetings that trigger decisions, accountability, and real corrective action.About the SpeakerEileen Serrano, ASQ CQE, CSSBB, CMQ/OE - Sr Director Operational Excellence at BaxterEileen Serrano has over 25 years of experience in Quality Systems and Operational Excellence in the medical device, biotechnology and pharmaceutical industries. She is a Chemical Engineer with a master’s degree in Manufacturing Engineering. Eileen has a solid background in the application of lean manufacturing, six sigma, root cause problem solving, continuous improvement, team facilitation and strategic planning. She has a proven track record on implementing systems to transform organizational culture and improve business performance and inspirational leadership. Recognized as Industrial Women of the Year in 2024 by PRMA. Eileen is the Past Chair of ASQ Puerto Rico section.
- **Event URL**: https://allevents.in/ponce/measuring-what-matters-most-how-the-right-kpis-drive-performance/100001982147316983
- **Event Categories**: meetups, contests, nonprofit
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fmeasuring-what-matters-most-how-the-right-kpis-drive-performance-tickets-1982147316983
- **Ticket Price Range**: min: 49.87, max: 49.87, currency: USD

## Event venue details

- **city**: Ponce
- **state**: PR
- **country**: Puerto Rico
- **location**: Romano's Macaroni Grill
- **lat**: 17.9901607
- **long**: -66.611062
- **full address**: Romano's Macaroni Grill, 2070 Avenida Rafael Cordero Santiago, Ponce, Puerto Rico

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: ASQ_Puerto Rico (https://allevents.in/org/asq_puerto-rico/25384495)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events1/banners/e04a6d872880b9ba83c084cf11c253c04fe21d21b667a857fe4a8b51127e342e-rimg-w1200-h800-dcd7d8db-gmir.jpg?v=1771828277
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events1/banners/c2e12731a7f5e309de3054ea65422f95e6522e251f20c9c366dbc123821f34ec-rimg-w400-h400-dcd6d7d9-gmir.jpg?v=1771828277

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 26 Feb, 2026 at 05:30 pm
- **Q**: Where is the event happening?
  - **A:** Romano's Macaroni Grill, 2070 Avenida Rafael Cordero Santiago, Ponce, Puerto Rico
- **Q**: What is the ticket price?
  - **A:** starting from 49.87 up to 49.87 USD
- **Q**: Who is organizing the event?
  - **A:** ASQ_Puerto Rico
- **Q**: What type of event is this?
  - **A:** meetups, contests, nonprofit
- **Q**: Where can I find ticket details about Measuring What Matters Most: How the Right KPIs Drive Performance ?
  - **A:** You can find ticket details about this event on AllEvents.

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