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Be Inspired A Day of Action (Georgetown DC)

Be Inspired: A Day of Action (Georgetown, DC)

Be Inspired: A Day of Action (Georgetown, DC)

Time Tue Apr 16 2024 at 08:30 am to 04:30 pm
(GMT-04:00)

1064 Wisconsin Ave NW, 1064 Wisconsin Avenue Northwest, Washington, United States

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USD 190
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Be Inspired: A Day of Action (Georgetown, DC), 16 April | Event in Washington | AllEvents.in About the event Be Inspired: A Day of Action (Georgetown, DC)
Two Workshops - One Day. The purpose of this program is to take your leadership and service excellence to another level.

About this Event


How do I LEAD a 5-Star Team?
How can we deliver a consistently memorable service experience?


Both of those questions will be answered on April 16, 2024! Join us at Be Inspired!

We will be offering TWO half-day workshops in ONE day of learning.


<h4>Morning Session: Leading a 5-Star Team</h4>
  • 8:30AM - 11:45AM
  • Target Audience - All leaders


<h4>Afternoon Session: 7 Principles to Fully Engage Your Customers</h4>
  • 1:30PM - 4:30PM
  • Target Audience - All staff (anyone who serves others)



Leading a 5-Star Team

Purpose: Provides leaders with the tools to be unapologetically devoted to excellence and refuse to tolerate mediocrity on their team.

Learning Topics:

  • How to build a team of highly engaged employees
  • Power of setting high expectations
  • Becoming a leader that others want to follow
  • Customizing motivation & recognition to ensure maximum impact



7 Principles to Fully Engage Your Customers

Purpose: Provides participants with proven tactics and strategies to consistently deliver exceptional service.

Learning Topics:

  • Principle 1 Be eager to serve
  • Principle 2 Be welcoming
  • Principle 3 Create an inclusive atmosphere
  • Principle 4 Create a total experience
  • Principle 5 Turn customers into ambassadors
  • Principle 6 Offer a gracious goodbye
  • Principle 7 Earn your customers’ confidence



Are you ready to BE Inspired?


If you are traveling from out of town, here are some hotel options in the general area:

https://www.google.com/maps/search/Hotels/@38.9085713,-77.075567,14z/data=!3m1!4b1!4m16!1m12!4m11!1m3!2m2!1d-77.0579046!2d38.9062296!1m6!1m2!1s0x89b7b6494f8e75b5:0x42240aa75f7cceac!2s1064+Wisconsin+Ave+NW,+Washington,+DC+20007!2m2!1d-77.063051!2d38.904522!2m2!3m1!5e2?entry=ttu



https://cdn-az.allevents.in/events6/banners/ccd06960-d947-11ee-917b-25338a524458-rimg-w720-h244-gmir.png



Also check out other Workshops in Washington.

Tickets

Tickets for Be Inspired: A Day of Action (Georgetown, DC) can be booked here.

Ticket Information Ticket Price
Leading a 5-Star Team USD 295
Leading a 5-Star Team (Group of 5 or more) USD 290
7 Principles to Fully Engage Your Customers USD 195
7 Principles to Fully Engage (Group of 5 or more) USD 190
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Nearby Hotels 1064 Wisconsin Ave NW, 1064 Wisconsin Avenue Northwest, Washington, United States
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Date & Time

Tue Apr 16 2024 at 08:30 am to 04:30 pm
(GMT-04:00)

Location

1064 Wisconsin Ave NW, 1064 Wisconsin Avenue Northwest, Washington, United States

Host Details
About The Host:
"Bryan is the premiere thought leader and speaker on the topic of customer service and customer experience in the world today. He is the rare confluence of tremendous content, broad business and management knowledge, and a presentation style that engages and entertains an audience. Bryan is equally effective in presentations to organizational leaders as he is at inspiring exceptional performance from front line service providers."--Luke Carlson,DiscoverStrenth-----------------------------------------------------"Dr. Bryan Williams is a phenomenal motivator with an exhilarating magnetism. Bryan has a significant impact on every team member on a personal & professional level. Witnessing our team comprehending and aspiring to be exceptional is an awe-inspiring experience."--Claudia Alvarado,William Wesley Grand Salon & Spa-------------------------------------------------------"Bryan Williams met with and worked along side our senior leadership team and, withhis guidance, we were pushed to our limits to discover our true potential. The "Bryan Williams experience" allowed us to focus on working together to create a corporate environment that impacted our entire team and launched."--Tom Watts, Exceptional Living Centers--------------------------------------------------------"Our team recently experienced a dynamic and engaging customer service expert, Dr. Bryan Williams.  Service excellence transcends industry sectors, and Bryan reached our group with very practical tools and insights to engage our leadership team to deliver world-class service.   He is a gifted customer service expert, who can inspire and lead others to awaken new opportunities!”--Dawn Garcia, Sacred Heart Hospital

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