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Certification Program: Human-Centered Design Practitioner

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Certification Program: Human-Centered Design Practitioner


Earn LUMA certification as a practitioner of human-centered design

Organizations of all types are facing bigger, more complex challenges and disruptions. To adapt and innovate, it’s essential to design responses that solve the right problems and provide solutions that our clients, colleagues and partners want and need.

LUMA Institute teaches a unique system of human-centered design that equips individuals, teams and organizations to tackle challenges and reach solutions faster, with better results.

Starting in 2019 LUMA is offering our Practitioner Certification Program — previously available only in enterprise settings — to the public. The program combines expert instruction, hands-on training, peer-to-peer learning and on-demand resources to help you develop skills applying human-centered design. You’ll learn to think and work like a designer and be equipped to apply design thinking to your challenges with confidence.


Attaining Certification

Participants who successfully complete program requirements will earn LUMA Practitioner Certification in recognition of your new design skills and accomplishments. You’ll receive a customized, downloadable certification document as well as a digital badge to share on social media and in your email signature.


Program Details

The Practitioner Certification Program begins with LUMA’s two-day, in-person workshop that introduces you to the LUMA System of Innovation in a group setting.

Through a dynamic mix of presentations and hands-on activities, the workshop will teach you to apply a versatile system that:



Provides your teams with a repeatable way to innovate



Promotes productive collaboration across teams



Offers creative alternatives to traditional brainstorming



Helps uncover deeper insights from market research



Guides and informs development work for products, services and processes



Following the workshop, you’ll continue with activities and instruction to help you effectively apply Human-Centered Design to your daily work. Components include:



Remote sessions for expert coaching and instruction in additional design methods



Assignments to complete and share



Peer-to-peer sessions to give and get constructive feedback



Presentations to demonstrate how you have used human-centered design



Throughout the Practitioner Certification Program, you’ll use LUMA Workplace®, LUMA’s digital platform that’s loaded with human-centered design tools, resources, how-to videos, expert tips, downloads and more.


Program Schedule

The two-day, in-person workshop will be held:



Location: AC Hotel, 1126 Smallman St., Pittsburgh, PA 15222





Dates: Mar. 19-20, 2019



Time: 9 a.m.- 5 p.m. 



The coaching sessions will be:



Session 1: Mar. 27, 10 a.m. - 12 p.m.



Session 2: Apr. 3, 10 a.m. - 12 p.m.



Session 3: Apr. 10, 10 a.m. - 12 p.m.





What You Get



Expert instruction built on real-life scenarios



A common language for problem-solving



Hands-on practice to deepen new design skills



Guidance on how to bring a new way of working into your workplace



“Innovating for People,” our acclaimed handbook of human-centered design methods



A deck of LUMA's human-centered design planning cards



One-year subscription to LUMA Workplace®, LUMA’s digital platform



Workshop completion certificate



Expert remote coaching with your group



Peer-to-peer learning with others in your group



Participants who successfully complete all program requirements receive:



Downloadable certification document customized with your name



Digital badge for posting to social media and sharing in email signatures




Frequently Asked Questions

What's it like to attend the two-day, in-person workshop?

LUMA's in-person workshops provide an exceptional experience that is hands-on, dynamic and fun! Be prepared for fast-paced presentations from expert instructors mixed with human-centered design activities that will have you up and participating from the start. As the workshop progresses, you’ll work in teams and gain new perspectives from other participants in your cohort, and they’ll learn from you!


Who is the LUMA Practitioner program for?

We welcome anyone who wants to accelerate innovation within their organization and to learn about human-centered design, and for those who want to earn LUMA certification as a practitioner of human-centered design. Job titles we often see include: product managers, designers, researchers, user experience professionals, marketers, consultants, engineers, and educators & learning



What organizations send people to LUMA programs?

Our public programs typically draw a lively mix of people from business, government, education and nonprofits, all eager to be more innovative. You may be surprised at who you’re sitting next to — we’ve had participants from Google, the Central Intelligence Agency, the Gates Foundation, American Express, IBM, Harvard, and many other companies and organizations of all types, sizes and sectors.



What should I bring to the in-person workshop?

Bring your curiosity, creativity and enthusiasm for learning a new way of working. We supply the rest (including breakfast and lunch).



How can I contact LUMA with any questions?

After you register, we'll send you additional information about program logistics. If you have questions or additional requirements, you can send us a message through Eventbrite. We're happy to answer any questions!



What is the refund policy?

Once you have registered, we do not offer refunds and we do not permit transfers from one starting date to another. It is possible to transfer the registration to someone else in should you be unable to participate.

Also, please note that we reserve the right to cancel any program up to 14 days prior to the start date of that workshop. If that happens, we'll notify you promptly and give you a full refund or the option to attend another public program within six months. We are not responsible for travel expenses or any costs that may be incurred as a result of a cancellation.


Additional Terms & Conditions

All materials provided by LUMA and all content on LUMA Workplace® are published, proprietary works of LUMA and are owned exclusively by LUMA and its licensors. Program participants do not acquire title nor ownership rights in any of the materials or content and agree not to share, reproduce, modify, or distribute any of the materials or content provided or made available by LUMA.



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