PERFORMANCE PLANNING AND APPRAISAL FOR STAFF : objective measures
STAFF PERFORMANCE : an effective planning and appraisal workshop
Course objective : How to set, monitor and appraise staff performance
At the end of training, participants shall be able to plan and appraise staff performance at all levels.
Two day intensive course
HR head and Training, Head of departments, Head of section and all supervisors
Case study method
Group discussion and presentation
The ROE as the ultimate performance
Performance planning and appraisal
What is performance
Key Result Areas
Establish performance targets
Day 1 : Performance Planning
Agree on key performance areas (what work output to measure)
Agree on the KPIs (output input ratio)
Based on past performance achievement, set the goals and performance targets
Also with CEO requirements - cascaded targets
Decide on best practices / strategies/models to be applied
Establish BSC perspective and action plans
Agree on changes needed
Training activities where needed
Dary 2 : Performance Appraisal
Measure actual performance results agreed performance targets
Show on graph to eliminate the impact of volume - true performance
Measure improvement gains
Record new best practices learned
Reward staff based on performance gains
Conduct root cause analysis for negative gaps
Changes needed for next season
Training if competency gaps exist.
Change strategies and business models
Conduct training to non-performers
Performance recognition and rewards
Key Principles in Performance management
Setting performance goals are done jointly by both boss subordinate.
the KPIs were agreed between both parties.
The performance gaps measured should be between actual performance against industry standards.
The critical performance gaps could be check in depth for Problems and issues
Based on the problems and issues, solutons could be found in the proccess.
If negative performance gaps are attributed to non-performers, then their competency gaps could be drawn from competency profiles.
competency profile should be based on industry best practices.
Are there ID or minimum age requirements to enter the event?
What are my transportation/parking options for getting to and from the event?
Lots of car parks at basement. Nearest LRT terminal is Asia Jaya.
What can I bring into the event?
Calculator and note book or laptop
How can I contact the organizer with any questions?
Anytime before and after 012-2728286
What's the refund policy?
7 days prior to event
Do I have to bring my printed ticket to the event?
Preferably but not essential
Also check out other Workshops in Petaling Jaya, Entertainment Events in Petaling Jaya, Performances in Petaling Jaya.
Tickets for PERFORMANCE PLANNING AND APPRAISAL FOR STAFF : objective measures can be booked here.
Ticket Information Ticket Price Single registration MYR 1,800 Group Registration MYR 1,600 One day pass MYR 900 Any CSR sponsors welcome Free
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Tel/ Fax 03-28571840
ABM Consult : A consultancy and training firm specialzing in business and finance.
The managing partner, Arriffin Mansor, a registered trainer in HRDF has an accountancy and finance background in Multinational and public listed companies.
He has trained hundreds of executives and managers in finance while in Inchcape and Telekom Malaysia.
He has lectured many batches of MBA graduates in finance and entrepreneurship. Most of these programs are in Excel College.
In his early years he was given contracts to trained hundereds of ex-servicemen plus would be entrepreneurs under the MARA schemes.
He has an office in Wisma Indah, Jalan Tun Razak, 50400 KL running secretarial and accounting services.
Mobile Tel 012-2786282
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