Woodworkers & Handcrafts

Refund Policy

100 % refund available till event commencement

Refund and Returns Policy

Refund and Cancellation Policy

We have a 7-Day Return policy which means you have 7 days after receiving your item to request a return.

This refund and cancellation policy outlines how you can request a cancellation or refund for a product or service purchased through Amra Farms, located at Peechampadam kalam, Nenmeni Road, Kollengode, Kerala 678506

1. Cancellations

• Cancellation requests will be accepted only if made within 8 days of placing the order.
• Cancellations may not be entertained if:
• The order has already been communicated to the seller or merchant listed on the platform.
• The shipping process has begun, or the product is out for delivery.
• In such cases, you may reject the product upon delivery.

2. Damaged or Defective Products

• Report any damaged or defective items to our customer service team within 8 days of receipt.
• The seller or merchant listed on the platform will assess and verify your claim before approval.
• Exchanges are accepted within 8 days of delivery.
• Allow us 8 days to deliver the exchange item.

3. Product Mismatch

• If the product received is different from the description or does not meet your expectations, notify our customer service within 8 days of receiving the product.
• The team will review your complaint and take appropriate action.

4. Warranty Claims

• For issues related to products covered by a manufacturer’s warranty, please contact the manufacturer directly.

5. Refund Processing

• If a refund is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

For any further assistance, please reach out to our customer service team at Amra Farms. We are here to help you.

At Amra Farms., located at Peechampadam kalam, Nenmeni Road, Kollengode, Kerala 678506, we offer refunds or exchanges within the first 8 days from the date of purchase. After 8 days, returns, exchanges, or refunds will not be applicable.

Eligibility for Returns or Exchanges

To qualify for a return or exchange:

1. The purchased item must be unused and in the same condition as received.
2. The item must be in its original packaging.
3. Items purchased on sale may not be eligible for return or exchange.
4. Only items deemed defective or damaged upon receipt are eligible for replacement based on an exchange request.

Non-Returnable Items

Certain product categories may be exempt from returns or refunds. These will be clearly identified at the time of purchase.

Process for Accepted Returns or Exchanges

1. Once we receive the returned or exchanged product, it will be inspected by our team.
2. You will be notified via email upon receipt of the returned/exchanged item.
3. If approved after a quality check, your return or exchange request will be processed as per our policies.

For any queries or further assistance, please contact Amra Farms. at our Palakkad office. We are here to help!