

# Event Details

- **Event Name**: Rapport Building & Trust Skills for Leaders: 1 Day Course in Ottawa
- **Event Start and End Date**: Thu, 08 Jan, 2026 at 09:00 am – Fri, 12 Jun, 2026 at 05:00 pm (-05:00)
- **Event Description**: Build trust, improve communication, apply empathy, and master conversation techniques to create strong professional relationships in 1 day.About this EventGroup Discounts:Save 10% when registering 3 or more participantsSave 15% when registering 10 or more participantsDuration: 1 Full Day (9:00 AM – 5:00 PM)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs / Training HoursCertification: Course Completion CertificateRefreshments: Lunch, beverages, and light snacks includedCourse OverviewThis 1 Day training provides a structured, practical approach to building rapport and trust in professional environments. You will learn how to use empathy, active listening, mirroring, and conversational psychology to create meaningful connections. The course explores verbal and non-verbal communication, emotional cues, behavioral alignment, and trust-building models used by high-performing teams.Real-life scenarios, communication frameworks, and guided practice ensure you leave with highly applicable skills for workplace interactions, sales conversations, leadership roles, and client engagement.Learning ObjectivesBy the end of this course, you will be able to:Build rapport quickly in professional settingsUse empathy to strengthen communicationListen actively and respond thoughtfullyApply mirroring and matching to build comfortIdentify and use trust-building techniquesNavigate conversations with confidenceForm stronger professional relationshipsTarget AudienceSales teamsLeaders &amp; managersCustomer-facing professionalsHR professionalsClient service executivesAnyone wanting to improve interpersonal communicationWhy Choose This Course?This course combines psychology-backed communication techniques with practical exercises, giving you real, usable skills in a single day. You’ll learn directly from trainers experienced in leadership communication, negotiation, and behavioral relationship-building. The curriculum focuses on real scenarios, roleplays, emotional intelligence development, and conversational mastery—ensuring immediate results in workplace interactions and client conversations.©2025 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Want to train your entire team?We offer customized in-house sessions tailored to your organization’s communication style and industry requirements. Activities, examples, and role plays can be adapted to sales, customer service, leadership, or cross-functional teamwork. Perfect for teams that want to improve trust, collaboration, and client engagement.📧 Contact us today to schedule a customized in-house, face-to-face session:   https://cdn-az.allevents.in/events5/banners/93be1800-df28-11f0-80e5-950b0147526f-rimg-w1200-h704-dc2f2f31-gmir.jpg   https://cdn-az.allevents.in/events2/banners/94d8fde0-df28-11f0-80e5-950b0147526f-rimg-w987-h740-dcbca890-gmir.jpg   https://cdn-az.allevents.in/events3/banners/98bb8f40-df28-11f0-80e5-950b0147526f-rimg-w1200-h678-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events9/banners/9e663670-df28-11f0-91ad-252c3bcf1605-rimg-w1200-h524-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events7/banners/a13757d0-df28-11f0-80e5-950b0147526f-rimg-w1200-h436-dcffffff-gmir.jpg AgendaModule 1: Foundations of Rapport BuildingInfo: •	Psychology behind rapport
•	Key elements of trust
•	Verbal &amp; non-verbal behaviors
•	IcebreakerModule 2: Communication Essentials for TrustInfo: •	Tone, pace &amp; clarity
•	Identifying emotional cues
•	Communicating with warmth
•	Role PlayModule 3: Empathy &amp; Emotional IntelligenceInfo: •	Using empathy to connect
•	Recognizing emotional triggers
•	Applying EI in conversations
•	Case StudyModule 4: Active Listening TechniquesInfo: •	Deep listening strategies
•	Avoiding assumptions
•	Asking effective questions
•	SimulationModule 5: Mirroring &amp; Matching SkillsInfo: •	Behavioral mirroring
•	Aligning body language
•	Building comfort through matching
•	Pair PracticeModule 6: Trust-Building ModelsInfo: •	Trust Equation
•	Building reliability &amp; credibility
•	Maintaining long-term rapport
•	Action Plan ReviewModule 7: Professional Conversation SkillsInfo: •	Structuring conversations
•	Handling difficult discussions
•	Moving from rapport to influence
•	Group Exercise
- **Event URL**: https://allevents.in/ottawa/rapport-building-and-trust-skills-for-leaders-1-day-course-in-ottawa/100001977687188619
- **Event Categories**: workshops, performances, entertainment
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Frapport-building-trust-skills-for-leaders-1-day-course-in-ottawa-tickets-1977687188619
- **Ticket Price Range**: min: 541.56, max: 705.09, currency: CAD

## Event venue details

- **city**: Ottawa
- **state**: ON
- **country**: Canada
- **location**: Regus ON, Ottawa - Albert & Metcalfe
- **lat**: 45.4213542
- **long**: -75.6965651
- **full address**: Regus ON, Ottawa - Albert &amp; Metcalfe, 116 Albert Street Suite 200 &amp; 300, Ottawa, Canada

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Catils_inc (https://allevents.in/org/catils_inc/26713864)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/b4161db293d338ba0705d089d08822afdd03cb2c30a1de425ba64b5f4e95ad96-rimg-w1200-h903-dc8da9c1-gmir.jpg?v=1766402652
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/6a75b06b8ca00fbfe7dfa9e1cc98be1635a5ab28fc34fe690b4780998357f23a-rimg-w400-h400-dc8daac1-gmir.jpg?v=1766402647

## FAQs

- **Q**: When is the event happening?
  - **A:** Thu, 08 Jan, 2026 at 09:00 am (-05:00)
- **Q**: Where is the event happening?
  - **A:** Regus ON, Ottawa - Albert &amp; Metcalfe, 116 Albert Street Suite 200 &amp; 300, Ottawa, Canada
- **Q**: What is the ticket price?
  - **A:** starting from 541.56 up to 705.09 CAD
- **Q**: Who is organizing the event?
  - **A:** Catils_inc
- **Q**: What type of event is this?
  - **A:** workshops, performances, entertainment
- **Q**: Where can I find ticket details about Rapport Building & Trust Skills for Leaders: 1 Day Course in Ottawa ?
  - **A:** You can find ticket details about this event on AllEvents.

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