

# Event Details

- **Event Name**: Client & Team Management: 1 Day Event Planner Training in Ottawa
- **Event Start and End Date**: Tue, 13 Jan, 2026 at 09:00 am – Tue, 09 Jun, 2026 at 05:00 pm (-05:00)
- **Event Description**: Practical course guiding planners to set expectations, solve conflicts, coordinate teams and maintain strong client relationships.About this EventGroup Discounts:Save 10% when registering 3 or more participantsSave 15% when registering 10 or more participantsFor more information on venue address, reach out to "eventbrite@catils.com"About the course:Duration: 1 Full Day (8 Hours)Delivery Mode: Classroom (In-Person)Language: EnglishCredits: 8 PDUs / Training HoursCertification: Course Completion CertificateRefreshments: Lunch, Snacks and beverages will be provided during the sessionCourse Overview:This one-day program builds strong client management, team leadership, and people-handling skills essential for event planners. The course covers communication, delegation, collaboration, expectation-setting, and conflict resolution techniques that help planners manage both clients and team members confidently. Through practical tools and relatable situations, you learn to coordinate effectively, maintain professionalism, and ensure smooth teamwork across all stages of event planning.Learning objectives:By the end of the course, you will:Strengthen your communication, leadership, and coordination skills.Learn how to manage clients confidently and set realistic expectations.Delegate tasks effectively and motivate teams to perform at their best.Resolve conflicts professionally and maintain positive working relationships.Lead teams onsite with clarity, structure, and composure.Target audience:Event planners responsible for client communication, team leadership, coordination, and people management across event projects.Why is it right fit for you?This course is ideal for event planners who want to improve their leadership, communication, and people-handling abilities. It offers practical techniques for speaking confidently with clients, delegating tasks clearly, and coordinating diverse teams. You learn how to maintain professionalism under pressure, handle conflicts constructively, and build strong long-term relationships. Through realistic activities and structured approaches, you gain the confidence to manage both clients and teams effectively, ensuring smooth event execution from start to finish.©2025 Catils. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.Looking to upskill your event team together?We provide customised in-house training tailored to your organisation’s event style, workflow, and team structure. Whether you need stronger client communication, better delegation systems, or improved team coordination, we adapt the program accordingly. In-house delivery ensures targeted development and consistent people-management skills across your full team.📧 Contact us today to schedule a customized in-house, face-to-face session:   https://cdn-az.allevents.in/events7/banners/4708ec90-d188-11f0-8847-13c74ce67ee0-rimg-w983-h740-dc1a1414-gmir.jpg   https://cdn-az.allevents.in/events5/banners/47470700-d188-11f0-8847-13c74ce67ee0-rimg-w987-h740-dcbca890-gmir.jpg   https://cdn-az.allevents.in/events1/banners/477df580-d188-11f0-8847-13c74ce67ee0-rimg-w1200-h678-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events6/banners/47b29a10-d188-11f0-996b-d59fe40bb918-rimg-w1200-h524-dcffffff-gmir.jpg   https://cdn-az.allevents.in/events5/banners/47e039c0-d188-11f0-996b-d59fe40bb918-rimg-w1200-h436-dcffffff-gmir.jpg AgendaModule 1: Essentials of People &amp; Client ManagementInfo: •	Understanding planner responsibilities
•	Balancing client needs with team capabilities
•	Building trust and credibility
•	ActivityModule 2: Professional Client CommunicationInfo: •	Communicating clearly with clients
•	Setting expectations and boundaries
•	Managing difficult conversations
•	Role PlayModule 3: Team Leadership &amp; CoordinationInfo: •	Guiding teams with clarity
•	Assigning roles effectively
•	Ensuring smooth coordination onsite
•	ActivityModule 4: Delegation &amp; Task AssignmentInfo: •	Matching tasks with strengths
•	Ensuring accountability
•	Avoiding micromanagement
•	ActivityModule 5: Collaboration &amp; Team EngagementInfo: •	Encouraging teamwork and idea sharing
•	Building harmony within diverse teams
•	Motivating teams under pressure
•	ActivityModule 6: Conflict Identification &amp; ResolutionInfo: •	Spotting early signs of conflict
•	Handling disagreements calmly
•	Maintaining positive working relationships
•	Role PlayModule 7: Client Relationship BuildingInfo: •	Maintaining ongoing professional relationships
•	Providing consistent updates
•	Creating a positive client experience
•	ActivityModule 8: Managing Stress &amp; High-Pressure SituationsInfo: •	Handling last-minute changes
•	Keeping teams calm and focused
•	Maintaining composure during challenges
•	ActivityModule 9: Leading On-Site Teams During EventsInfo: •	Coordinating multiple moving parts
•	Managing vendors and staff effectively
•	Ensuring smooth flow from setup to wrap-up
•	Case Study
- **Event URL**: https://allevents.in/ottawa/client-and-team-management-1-day-event-planner-training-in-ottawa/100001976849569277
- **Event Categories**: workshops
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fclient-team-management-1-day-event-planner-training-in-ottawa-tickets-1976849569277
- **Ticket Price Range**: min: 540.53, max: 704.06, currency: CAD

## Event venue details

- **city**: Ottawa
- **state**: ON
- **country**: Canada
- **location**: Albert Street & Metcalfe Street
- **lat**: 45.4214
- **long**: -75.69669999999999
- **full address**: Albert Street &amp; Metcalfe Street, 116 Albert Street Suite 200 &amp; 300 Ottawa Ontario K1P 5G3 Canada, Ottawa, Canada

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: Catils_inc (https://allevents.in/org/catils_inc/26713864)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events5/banners/487730a06a3bc083cda7411434fdc6e95b8d7707e035441e89f2e0c48905cd5f-rimg-w1200-h903-dc8da9c1-gmir.jpg?v=1764904390
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events5/banners/5336181c51954c3323298822db4e68ac39fc8a32fee0a76d621e99f3c0049bb8-rimg-w400-h400-dc8daac1-gmir.jpg?v=1764904390

## FAQs

- **Q**: When is the event happening?
  - **A:** Tue, 13 Jan, 2026 at 09:00 am (-05:00)
- **Q**: Where is the event happening?
  - **A:** Albert Street &amp; Metcalfe Street, 116 Albert Street Suite 200 &amp; 300 Ottawa Ontario K1P 5G3 Canada, Ottawa, Canada
- **Q**: What is the ticket price?
  - **A:** starting from 540.53 up to 704.06 CAD
- **Q**: Who is organizing the event?
  - **A:** Catils_inc
- **Q**: What type of event is this?
  - **A:** workshops
- **Q**: Where can I find ticket details about Client & Team Management: 1 Day Event Planner Training in Ottawa ?
  - **A:** You can find ticket details about this event on AllEvents.

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