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World CX Summit - Jakarta

World CX Summit - Jakarta

Tue Nov 24, 2020
World CX Summit - Jakarta

Time Tue Nov 24 2020 at 09:00 am to 05:00 pm

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World CX Summit - Jakarta | Online Event | World CX Summit - Jakarta

Prioritizing & Integrating CX Into Every Business

CX leaders alongside CMOs CDOs & CXOs are convening virtually to discuss latest strategies tech trends and opportunities in CX MarTech & Data Analytics. These innovative leaders will also discuss best practices in defining planning and documenting an organization-wide approach to prioritize & integrate CX.

What is World CX Summit?

World CX Summit is a thought-leadership-driven business-focused global series of events that takes place in strategic locations across the world.

As a part of the world tour this Jakarta edition is virtually gathering pre-qualified CX leaders Marketers & tech experts under one roof to discuss how the latest technologies and customer insights can be combined to change CX as we know it.

The summit will also host a combination of insightful sessions keynotes case studies and panel discussions sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.

Discussion Topics:

  • From Innovation to CX Transformation: Effective Future-proof CX Strategies
  • Overcoming Business Challenges & Pain Points Around CX in the "new normal"
  • The latest in CX Automation AI and the state-of-art technologies
  • Leveraging Voice of the Customer (VoC) to drive NPS
  • Exploring the CX - EX link
  • Omni-channel customer engagement strategies
  • CX & Social Media
  • Harnessing Big Data & Analytics for enhancing the customer experience
  • Aligning Organizational KPIs with Customer Experience Strategy for Business Growth and driving ROI
  • Personalization at core of CX Strategy

For more details please visit:

NOTE: Participation at this event is subject to pre-qualification. Please register for your free pass by visiting the event website:

For Sponsorship opportunities please submit the inquiry form by visiting the page:

Also check out other Business Events in Online, Conferences in Online, Virtual Events in Online.


Tickets for World CX Summit - Jakarta can be booked here.

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Date & Time

Tue Nov 24, 2020
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Date & Time

Tue Nov 24 2020 at 09:00 am to 05:00 pm
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