# Event Details

- **Event Name**: [Workshop] Process Mapping for Retail FDI SMEs and Startups
- **Event Start and End Date**: Sun, 27 Apr, 2025 at 10:00 am – Sun, 27 Apr, 2025 at 12:00 pm
- **Event Description**: Scaling in Vietnam feels harder than expected?It’s not your strategy.It’s your process.Many FDI startups thrive overseas —but stall here due to unclear roles rising costs and inconsistent execution.This workshop is the first episode of our OPS Mastery Series — a hands-on training journey designed for FDI startups and SMEs who’ve entered the Vietnam market and are now focused on scaling smart structured operations.We’re starting with the core skill every team needs but often skips: Process Mapping — the foundation for efficient workflows better customer experience and sustainable growth.This workshop is for you if:You’re running a retail or D2C business (e.g: a retail brand selling on your owned website social media ecommerce platform and/or having an outlet)You’ve entered Vietnam recently and want to localize your operationsYou’re still figuring out who does what when and how across your teamYou’re growing fast but know your current way of working isn’t scalableDETAILS:Date: Sunday April 27 2025Time: 10:00 AM – 12:00 PMFormat: Online (Zoom)Ticket: Early Bird: 350000 VND; Standard: 500000 VNDKey takeaways:In just 2 hours you’ll:Understand the role of process mapping for early-stage and localizing teamsLearn how to build a Swimlane Diagram — a clear practical tool to map out cross-functional workflowsUse draw.io to create and edit your own process mapWork through a real case study: A D2C business selling shoes online in VietnamWalk away with a ready-to-use process template and real clarity on your next steps Meet Your Workshop Facilitator: This workshop is facilitated by Nhi Hong Founder of SOSP Consulting Group.With over 10 years of experience in business operations and process improvement Nhi has led initiatives across Customer Support Order Processing and Sales Operations in sectors including retail e-commerce logistics and SaaS.She holds an MBA from Australia and is a certified Operational Excellence (OPEX) consultant (Netherlands).Nhi is passionate about helping startups and SMEs build practical customer-centered systems that actually work.? Connect on LinkedIn https://www.linkedin.com/in/nhi-h-77810a84/Who Should AttendProcess Builders professionals with <15 years of experience (esp. 1–5 years in OPS domain/Process Management)Startup founders business owners & COOs in retail or FDI companies localizing or launching operations in VietnamSME operations professionals: Head of OPS Retail Operations Manager Growth Operations Manager Process Excellence Manager Project Manager Operations Team Lead...No Operations background?No problem — just curiosity and the drive to run your business better.Why This Workshop Is DifferentAt SOSP Consulting Group we combine market research and customer insights with operational frameworks like Lean Six Sigma to design smarter data-backed processes.You won’t just learn theory — you’ll walk away with a real process map that reflects how your business works in the Vietnamese context.? Spots are limited – register now and take your first step toward OPS Excellence.Frequently Asked Questions1) What language will the workshop be conducted in?The workshop will be conducted entirely in English.2) Is this workshop suitable for solo founders?Yes! Whether you're a solo founder or leading a small team you'll be able to use the framework follow the case study and apply the concepts directly to your own business.3) Will I receive materials after the workshop?Absolutely. All participants will receive the workshop slides a ready-to-use process mapping template and a cheat sheet to help you continue applying what you’ve learned.4) Do I need any background in BPM or Lean Six Sigma?Not at all. We’ll guide you through the fundamentals in a clear and simple way. This workshop is designed to be beginner-friendly — even if you’ve never touched a process map before.5) I need a VAT invoice for my company. What should I do?The ticket price already includes 8% VAT. If you need a VAT invoice please send your request and company details to support@sospgroup.com.6) Can I request a custom topic for my company if we have 5 participants?This is a public workshop designed for a broad audience so we are unable to accommodate custom topics.However if you're interested in a tailored B2B training session for your team's specific needs feel free to contact us at mkt@sospgroup.com.Other inquiries: contact Ms.Linh Nguyen mkt@sospgroup.com
- **Event URL**: https://allevents.in/online/workshop-process-mapping-for-retail-fdi-smes-and-startups-tickets/80002919044983
- **Event Categories**: workshops, business
- **Interested Audience**: 
  - total_interested_count: 1

## Ticket Details

- **Ticket Price Range**: min: 14, max: 20, currency: USD

## Event venue details

- **city**: online
- **state**: 0
- **country**: 0
- **location**: Online
- **lat**: 0
- **long**: 0
- **full address**: Online

## Event gallery

- **Alt text**: Event Photo 1
  - **Image URL**: https://cdn2.allevents.in/thumbs/live_large67ff41c1bea82.png

## FAQs

- **Q**: When and where is [Workshop] Process Mapping for Retail FDI SMEs and Startups being held?
  - **A:** [Workshop] Process Mapping for Retail FDI SMEs and Startups takes place on Sun, 27 Apr, 2025 at 10:00 am to Sun, 27 Apr, 2025 at 12:00 pm at Online.
- **Q**: How much do tickets cost for [Workshop] Process Mapping for Retail FDI SMEs and Startups?
  - **A:** Ticket prices for [Workshop] Process Mapping for Retail FDI SMEs and Startups range from USD 14 to USD 20 depending on the ticket type.
- **Q**: What is the refund policy for [Workshop] Process Mapping for Retail FDI SMEs and Startups?
  - **A:** The refund policy for [Workshop] Process Mapping for Retail FDI SMEs and Startups is as follows: Refund PolicyRefunds are only issued if the workshop is canceled by SOSP Consulting Group. In all other cases, including no-shows or scheduling conflicts, refunds will not be provided. For any queries, contact the organizer or the ticketing platform directly.
- **Q**: Who is organizing [Workshop] Process Mapping for Retail FDI SMEs and Startups?
  - **A:** [Workshop] Process Mapping for Retail FDI SMEs and Startups is organized by SOSP Consulting Group.
- **Q**: Who is this event for? Is it right for me?
  - **A:** [Workshop] Process Mapping for Retail FDI SMEs and Startups is ideal for learners, working professionals, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in online, this event is thoughtfully curated to deliver a standout experience worth every moment. If [Workshop] Process Mapping for Retail FDI SMEs and Startups sounds like your kind of event, don't wait - spots fill up fast.

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