The 'great design divide’. What are the concepts and communities around CX, UX, DX, HX, etc.? Why are they commonly perceived as mutually exclusive?
Experience and Design professionals Phillip Keiken and Diane Magers, CCXP have a lively discussion on how critical design is reshaping customer experience and brand engagement and breaking down the belief that UX & CX should remain individual silos.
Topics discussed include:
3 Key Takeaways:
CX Talks Sessions include Webinars, Chats and Workshops. If you would like to be featured in an upcoming CX Talks Session, please contact Mark Michelson: bWFyayB8IGN4dGFsa3MgISBvcmc= or visit our website: cxtalks.org
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Tickets for RECORDING: Designing the Future of CX w/Diane Magers & Phillip Keiken can be booked here.
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