Equipping managers to handle workplace misbehaviour confidently. Covering the steps required for dealing with disciplinary issues effectively within the legal framework.

• Conduct v capability
• The process (or processes)
• Informal interventions
• Acas code of practice
• Disciplinary purpose
• Suspension
• Conducting an investigation
• Conducting a hearing
• Q&As

About the trainer - Sue West

Sue West LinkedIn profile

Sue is a senior Human Resources professional with 20+ years of operational and strategic HR practice in a variety of sectors. With extensive practical training experience Sue also designs and delivers a variety of HR and Employment Law online and face-to-face workshops to enable people managers to proactively manage their employees with relevant knowledge, resources and confidence.

‘Excellent speaker, fun, friendly and great practical examples.’

‘Very detailed, lots of opportunities to ask questions.’

‘Great, enthusiastic, knowledgeable and approachable’

‘Good interaction and difficult concepts explained in an easy to understand way.’

‘Great speaker. Engaging and explained complex subjects succinctly.’

‘I think that Sue West delivers the workshops and provides support extremely well. She is an excellent communicator and does a great job of making me feel more confident about the subject’

‘Sue was a very supportive and clearly knowledgeable facilitator. Sue even provided some extra guidance and opinion on a performance management matrix I was drafting for my company. This was really appreciated and gave me some great insight over and above the requirements of the course’

‘Sue West is totally professional, made the study days fun and interactive and ensured that everyone received the assistance they required’

‘Excellent - very professional approach mixed with realism and humour’

This booking is subject to our standard terms of business