# Event Details - **Event Name**: [WEBINAR] AI in CX: Beyond the Hype & What Actually Delivers ROI - **Event Start and End Date**: Wed, 11 Feb, 2026 at 12:15 pm – Wed, 11 Feb, 2026 at 01:00 pm - **Event Description**: Live Webinar - Join CX leaders to cut through AI hype: real use cases, real pitfalls, & clear decisions that drive measurable CX impact.About this EventThe AI revolution in CX is moving at lightning speed. While some are still debating the 'hype,' industry leaders are already banking the ROI. Don't let your strategy become a relic of the 2020s. Discover how to bridge the gap between AI potential and actual profit before your competitors do.Expertly hosted by Luna Wen, this session brings practical insight, real-world examples, and the clarity CX leaders need to act with confidence. Join Jacob Kandathil as he walks through the AI capabilities delivering real ROI in CX today, cutting through the hype to focus on what actually works. Where AI Actually Works in CXAI is everywhere in customer experience but real ROI is still rare. This webinar cuts through the noise to show where AI is genuinely delivering business value in CX today.Join CX leaders and practitioners for a practical, insight-led session that explores proven use cases, common pitfalls, and the decisions that separate experimentation from measurable impact. Walk away with clarity on what to invest in, what to avoid, and how to turn AI ambition into results.This 30-min educational session will cover:The top 3 AI myths that impede decision making — with real world examples of AI successes and failuresThree proven AI capabilities delivering measurable ROI — including real examples from the Resonate platform.How to unlock value from the feedback data you already have — no massive data overhaul required.AgendaThe top 3 AI myths that impede decision makingInfo: Learn with real-world examples of AI successes and failuresThree proven AI capabilities delivering measurable ROIInfo: Which include real examples from the Resonate CX platform.How to unlock value from the feedback data you already have Info: No massive data overhaul required. - **Event URL**: https://allevents.in/north-sydney/webinar-ai-in-cx-beyond-the-hype-and-what-actually-delivers-roi/100001982321492948 - **Event Categories**: workshops, virtual, webinar - **Interested Audience**: - total_interested_count: 0 ## Ticket Details - **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com.au%2Fe%2Fwebinar-ai-in-cx-beyond-the-hype-what-actually-delivers-roi-tickets-1982321492948 - **Ticket Price Range**: min: 0, max: 0, currency: USD ## Event venue details - **city**: North Sydney - **state**: NS - **country**: Australia - **location**: Resonate Solutions Pty Limited - **lat**: -33.8397011 - **long**: 151.2082924 - **full address**: Resonate Solutions Pty Limited, 111 Pacific Highway, North Sydney, Australia ## Event Organizer details - **affiliate_id**: 10 - **organizer**: Resonate Solutions (https://allevents.in/org/resonate-solutions/24427647) ## Event gallery - **Alt text**: banner - **Image URL**: https://cdn-az.allevents.in/events6/banners/969c0763b2bd8df6c0f4f9f7ab8479d39fda869cd817447fc0f2775d58806dea-rimg-w1200-h600-dc761637-gmir.jpg?v=1770233588 - **Alt text**: thumbnail - **Image URL**: https://cdn-az.allevents.in/events6/banners/32ef9c2683cd1a4cbadbc7e63230e9a9c922c5b25131dd54457fd714a7100121-rimg-w400-h400-dc482f4c-gmir.jpg?v=1770233587 ## FAQs - **Q**: When is the event happening? - **A:** Wed, 11 Feb, 2026 at 12:15 pm - **Q**: Where is the event happening? - **A:** Resonate Solutions Pty Limited, 111 Pacific Highway, North Sydney, Australia - **Q**: What is the ticket price? - **A:** starting from 0 up to 0 USD - **Q**: Who is organizing the event? - **A:** Resonate Solutions - **Q**: What type of event is this? - **A:** workshops, virtual, webinar - **Q**: Where can I find ticket details about [WEBINAR] AI in CX: Beyond the Hype & What Actually Delivers ROI ? - **A:** You can find ticket details about this event on AllEvents. ## Structured Data (JSON-LD) ```json [ { "@context": "https://schema.org", "@type": "Event", "name": "[WEBINAR] AI in CX: Beyond the Hype & What Actually Delivers ROI", "image": "https://cdn-az.allevents.in/events6/banners/969c0763b2bd8df6c0f4f9f7ab8479d39fda869cd817447fc0f2775d58806dea-rimg-w1200-h600-dc761637-gmir.jpg?v=1770233588", "startDate": "2026-02-11", "endDate": "2026-02-11", "url": "https://allevents.in/north-sydney/webinar-ai-in-cx-beyond-the-hype-and-what-actually-delivers-roi/100001982321492948", "location": { "@type": "Place", "name": "Resonate Solutions Pty Limited", "address": { "@type": "PostalAddress", "streetAddress": "111 Pacific Highway", "postalCode": "2060", "addressLocality": "North Sydney", "addressRegion": "NS", "addressCountry": "AU" }, "geo": { "@type": "GeoCoordinates", "latitude": "-33.8397011", "longitude": "151.2082924" } }, "eventAttendanceMode": "https://schema.org/OfflineEventAttendanceMode", "description": "Live Webinar - Join CX leaders to cut through AI hype: real use cases, real pitfalls, & clear decisions that drive measurable CX impact.", "offers": [ { "@type": "AggregateOffer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-04-05", "availabilityEnds": "2026-02-11", "validFrom": "2026-04-05", "lowPrice": "0.00", "highPrice": "0.00", "price": "0.00", "url": "https://allevents.in/north-sydney/webinar-ai-in-cx-beyond-the-hype-and-what-actually-delivers-roi/100001982321492948" }, { "@type": "Offer", "availability": "https://schema.org/InStock", "priceCurrency": "USD", "availabilityStarts": "2026-04-05", "availabilityEnds": "", "validFrom": "2026-04-05", "url": "https://allevents.in/north-sydney/webinar-ai-in-cx-beyond-the-hype-and-what-actually-delivers-roi/100001982321492948", "price": 0, "name": "Exclusive Webinar Access" } ], "organizer": [ { "@type": "Organization", "name": "Resonate Solutions", "url": "https://allevents.in/org/resonate-solutions/24427647" } ] } ] ```