InfraGard Norfolk Chapter Holiday Potluck Luncheon

Norfolk InfraGard invites you to join us for a critical training event on workplace violence prevention and de-escalation techniques. This event features expert presentations from the Department of Homeland Security/Cybersecurity and Infrastructure Security Agency (DHS/CISA) and the City of Virginia Beach Emergency Management.

Whether you work in critical infrastructure, corporate security, healthcare, transportation, or any sector, understanding how to identify potential violence and respond effectively is essential. This training is open to all interested individuals—membership in InfraGard is not required.

• Risk factors, triggers, stressors, and warning behaviors for violence
• De-escalation communication tips and techniques
• Active listening, empathy, and emotional regulation strategies
• Safety-first approach to managing escalated situations
• Monitoring and regulating your own emotions and actions in crisis situations
• Community involvement and civil liberties considerations
• Behavioral approach to threat evaluation and violence prevention

11:30 AM – 12:10 PM - Setup, networking, and pot luck lunch
12:10 PM – 12:15 PM - Opening remarks
12:15 PM – 1:15 PM - TERO Presentation: Threat Evaluation and Reporting Overview (60 minutes)
1:15 PM – 1:30 PM - Break
1:30 PM – 2:15 PM - De-Escalation Presentation (45 minutes)
2:15 PM – 2:30 PM - Closing remarks, networking, and cleanup

Mike Freeman
Deputy Security Coordinator, City of Virginia Beach Emergency Management

Mike Freeman will present the Threat Evaluation and Reporting Overview (TERO), an introductory training focusing on a behavioral approach to violence prevention. TERO raises awareness about the risk factors, triggers, stressors, and warning behaviors that could impact a person's decision to commit an act of targeted violence. The presentation outlines mitigating factors that could help prevent acts of targeted violence while emphasizing the importance of community involvement in seeking help for individuals and respecting their privacy, civil rights, and civil liberties. This training is especially valuable for first-line supervisors.

Joseph Kluczynski
Protective Security Advisor, Department of Homeland Security/CISA

Joseph Kluczynski will present on de-escalation techniques and communication strategies. This 45-minute presentation focuses on practical communication tips and techniques to use when situations become emotionally heated. The core concepts include active listening, empathy, and emotional regulation. The presentation addresses the critical challenge of monitoring and regulating your own emotions and actions, emphasizing that safety is always the priority number one. Participants will learn how to communicate effectively in inter- and intra-personal spaces, with particular attention to how actions and emotions are perceived in public-facing situations.

🍽️ Pot Luck Luncheon - Members and guests are invited to bring a dish to share. Enjoy lunch and network with fellow security professionals and critical infrastructure leaders.

📍 Convenient Location - Dominion Enterprises in downtown Norfolk. Parking is available at MacArthur Mall and Town Point City Parking Garages. City Parking fees apply. Easily accessible from all Hampton Roads areas.

🤝 Professional Networking - Connect with security directors, law enforcement professionals, federal agents, and critical infrastructure operators from across the region.

Dominion Enterprises
150 Granby Street
Norfolk, VA 23510

Parking: Parking is available at MacArthur Mall and Town Point City Garages. Regular city parking rates apply.
Accessibility: ADA accessible facilities
Assistance: Norfolk InfraGard volunteers will guide attendees to the training room

This training is designed for:

• Security professionals and directors
• Facility managers and security coordinators
• First-line supervisors and managers
• Law enforcement and emergency management personnel
• Critical infrastructure operators and employees
• HR and workplace safety professionals
• Anyone responsible for employee and workplace safety

No prior experience required. This event is open to all security professionals and interested individuals—InfraGard membership is not necessary. Members may also bring a guest.

This training is brought to you in partnership with:

• FBI Norfolk Field Office
• Department of Homeland Security/Cybersecurity and Infrastructure Security Agency (CISA)
• City of Virginia Beach Emergency Management

This event is sponsored by TowneBank, a leading community bank serving Hampton Roads and Central Virginia.

Capacity: Limited to 100 attendees
Cost: Free
What to Bring: If you wish to participate in the pot luck luncheon, please bring a dish to share

Early registration is encouraged as space is limited. RSVP through Eventbrite Link by December 2, 2025.

For more information about this event, contact:
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Norfolk InfraGard is committed to protecting critical infrastructure through public-private partnerships, information sharing, and professional development. Visit InfraGard.org to learn more about membership and programs.

Also check out other Workshops in Norfolk, Food & Drink events in Norfolk.