

# Event Details

- **Event Name**: How We Made nyc.gov Easier for Everyone
- **Event Start and End Date**: Tue, 13 Jan, 2026 at 06:00 pm – Tue, 13 Jan, 2026 at 08:00 pm
- **Event Description**: .About this EventAIGA NY is excited to welcome Aamina Ganser, Gina Kim, and Will Zhang of the NYC Digital Service design team to share the story behind the redesign of NYC’s official government website. This ambitious project’s vision was a more accessible, intuitive, and resilient platform built around the real needs of New Yorkers. Drawing on extensive user research, data analysis, and insights from community-based organizations, the team reimagined how government services can meet people where they are.The redesign is more than a new look; it signals a shift in how the city approaches digital experiences. By building a flexible design system, setting new policies, designing clear navigation across the entire digital network, the team has created a site that will grow with the city and remain focused on serving New Yorkers.This conversation is also a call to action. We invite NYC creatives to lend their voices and support in shaping the next phase of a truly people-centered civic digital experience through this survey.SpeakersAamina GanserAamina is an educator and designer of identities, services and systems that create more inclusive and accessible experiences both online and in the real world. She is currently the Service Design Lead on the NYC Digital Service team, where she translates complex government processes into New Yorker-centered digital experiences through research and end-to-end design. Her design work ranges from developing brand identity systems and conducting patient research at Johnson &amp; Johnson, helping launch Amazon’s Buy now, pay later financing tools across the US and Canada, creating interactive educational platforms for the Smithsonian Institution, and environmental design for public spaces including Bryant Park.As an educator, she has taught at universities, led museum tours across the US and Europe, and facilitated workshops in community-based organizations, residential reentry centers, and transitional housing.Aamina received an MFA from CalArts and graduated from UCLA with a BA in World Arts &amp; Cultures. Her work is part of the permanent collection of LACMA, and has been exhibited at the Brazilian Graphic Design Biennial and the Gallery at REDCAT.Will ZhangWill is a designer and craftsman who’s just as obsessed with details as he is about systems. He joined the City government in 2022 to learn how to leverage the design process to help New Yorkers. As the Design Lead on the Digital Service team, he’s responsible for the Design System and standards to guide the new transformation of nyc.gov. Previous to working for the City, he was designing products and inclusive experiences for similarly complex companies like Consumer Reports, Vanguard, and Anthem.Will is based in Brooklyn, and his practice is heavily influenced by his upbringing as a child of immigrants, especially cultural community building and development. Outside of work, he runs a furniture design practice, and organizes community gatherings for side-projects.Gina KimGina is a designer with experience creating digital products in the public and advocacy space. She helps creatives make a meaningful impact by centering real human experience, elevating the quality of their craft and ensuring they communicate their work with clarity.Gina is currently the Director of Design at the NYC Digital Service, focused on creating intuitive and accessible experiences for New Yorkers using government services. She is also an advisor at the MFA Design for Social Innovation program at the School of Visual Arts. Previously, she worked at the American Civil Liberties Union (ACLU) and the U.S. Digital Service at Veterans Affairs.A native New Yorker, Gina’s passion to design for diverse communities is rooted in her lifelong connection to her home city.Event Series: Design SpotlightThese events are design talks or conversations that feature designers or creative teams sharing top of mind or breakout work.TicketsWe are committed to keeping events accessible to all participants. Your ticket and donation supports AIGA NY and costs associated with event production costs. If ticket cost is a barrier, please contact Stacey@aigany.org.
- **Event URL**: https://allevents.in/new-york/how-we-made-nycgov-easier-for-everyone/100001664776093109
- **Event Categories**: art, nonprofit, workshops, fine-arts
- **Interested Audience**: 
  - total_interested_count: 0

## Ticket Details

- **Ticket URL**: https://consumer.pxf.io/c/1339408/3151484/39691?partnerpropertyid=1191892&MediaPartnerPropertyId=1191892&svlink=14105511&level=1&u=https%3A%2F%2Fwww.eventbrite.com%2Fe%2Fhow-we-made-nycgov-easier-for-everyone-tickets-1664776093109
- **Ticket Price Range**: min: 11.5, max: 37.47, currency: USD

## Event venue details

- **city**: New York
- **state**: NY
- **country**: United States
- **location**: Civic Hall
- **lat**: 40.7338291
- **long**: -73.9888627
- **full address**: Civic Hall, 124 East 14th Street, New York, United States

## Event Organizer details

- **affiliate_id**: 10
- **organizer**: AIGA NY (https://allevents.in/org/aiga-ny/18467064)

## Event gallery

- **Alt text**: banner
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/1763dd7a3926f4fa74d43dcc745a8cd50a0e68d480ba4c5dfc6b8a6690fa5c11-rimg-w1200-h600-dc010202-gmir.jpg?v=1766224452
- **Alt text**: thumbnail
  - **Image URL**: https://cdn-az.allevents.in/events7/banners/9229d7bf190307cff48038508c52e81cf79b2bd5ac69305d17f6989675262826-rimg-w400-h400-dc020605-gmir.jpg?v=1766224452

## FAQs

- **Q**: When is the event happening?
  - **A:** Tue, 13 Jan, 2026 at 06:00 pm
- **Q**: Where is the event happening?
  - **A:** Civic Hall, 124 East 14th Street, New York, United States
- **Q**: What is the ticket price?
  - **A:** starting from 11.5 up to 37.47 USD
- **Q**: Who is organizing the event?
  - **A:** AIGA NY
- **Q**: What type of event is this?
  - **A:** art, nonprofit, workshops, fine-arts
- **Q**: Where can I find ticket details about How We Made nyc.gov Easier for Everyone ?
  - **A:** You can find ticket details about this event on AllEvents.

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                "description": "AIGA NY's Mission: Championing the future of design for all.Privacy Policy:Your registration constitutes permission to use photos and audio/video recordings taken of you at the event or program for promotional and educational purposes in connection with AIGA NY programs and activities, in corresponding publications, in AIGA NY's archives, and on AIGA NY websites and social media presences. Refund Policy:There are no refunds for online Zoom events, but happy to transfer your ticket to another event.Accessibility:All events are live-captioned and include ASL interpretation."
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