# Event Details - **Event Name**: DAX INSIGHTS: How to Win Consumer Trust in AI with Bob Hedges - **Event Start and End Date**: Wed, 28 Oct, 2026 at 04:00 pm – Wed, 28 Oct, 2026 at 06:30 pm (-04:00) - **Event Description**: Hosted by the Data Science Institute at Columbia UniversityAbout this EventHow to Win Consumer Trust in AIWhat does it take to earn and sustain consumer trust in the age of AI?Trust has become potentially the most important competitive business differentiator in the age of artificial intelligence. While business and technology platforms routinely invoke the need for consumer trust, their actions to build it remain indecisive and tentative.Join Columbia’s Data Science Institute at the next DAX INSIGHTS Series, a monthly forum that convenes leading voices from across a broad spectrum of industries to explore the opportunities and challenges shaping the future of AI. At our October 28 event, former Visa Chief Data Officer and MIT Digital Fellow Bob Hedges will explore the requirements for consumer trust in AI, including where new innovations are needed to meet evolving consumer expectations. As public debate around AI intensifies, understanding how to establish lasting consumer trust will become an increasing imperative.In his talk, Hedges will share the essential ingredients to get that strategy right. His remarks will be followed by a live interview with Kara Miller, host of It Turns Out podcast; and columnist at The Boston Globe. Additionally, their conversation will feature virtual remarks from faculty speaker Oded Netzer, Vice Dean of Research and Arthur J. Samberg Professor of Business at Columbia Business School, on leveraging data to better understand customer behavior and inform business decision-making.The is made possible by the .____________Note: Space is limited. Once the space is filled we will maintain a waitlist. If you are unable to attend, please let us know so someone from the waitlist may be able to join. Cancellation email: dsi-partnerships@columbia.eduRegistration Deadline: The Columbia Morningside campus is open to the Columbia community. If you do not have an active CUID, the deadline to register is at 3:00 PM the day before the event. External guests will receive a QR code by email to enter campus. Thank you for understanding!____________Agenda4:00 PM: Doors Open for Networking (30 min)4:30 PM: Program Begins: Opening Remarks (5 min)Introductions: , Chief of Strategic Alliances, Data Science Institute, Columbia University4:35 PM: How to Win Consumer Trust in AI (25 min)Industry Speaker: , Retired Chief Data Officer, Visa; and Digital Fellow, MIT’s Initiative for the Digital Economy5:00 PM: Fireside Chat with Bob Hedges (30 min)Moderator: , Host, It Turns Out Podcast; and Columnist at The Boston GlobeVirtual Remarks: , Arthur J. Samberg Professor of Business, Marketing Division; and Vice Dean for Research, Dean's Office, Columbia Business School5:30 PM: Networking Reception (60 min)6:30 PM: Event Ends____________Campus AccessFor External (non-UNI) Guests - Columbia QR Code: Before your visit, you will receive an email from "caladminnoreply@columbia.edu" with your QR code for campus access. Please plan to show this QR code and a government issued ID at the Wien Courtyard gate.Event Location: Faculty House, Skyline Dining Room and Terrace, Columbia University (4th Floor)Getting to the Building: The building entrance is located on W 116th Street between Amsterdam Avenue and Morningside Drive in the Wien Courtyard. Please see a helpful map with directions from the 116th Street/Columbia University subway stop (1 Train). - **Event URL**: https://allevents.in/new-york/dax-insights-how-to-win-consumer-trust-in-ai-with-bob-hedges/100002002134855248 - **Event Categories**: science-fair, business, artificial-intelligence - **Interested Audience**: - total_interested_count: 0 - **Event Highlights**: - Doors Open At: 4:00 PM - Duration: 2 hours 30 minutes - Location: Faculty House, Skyline (4th Floor) - Wien Courtyard Entrance Address: - Languages: English ## Ticket Details - **Ticket Price Range**: min: 0, max: 0, currency: USD ## Event venue details - **city**: New York - **state**: NY - **country**: United States - **location**: Faculty House, Skyline (4th Floor) - Wien Courtyard Entrance Address: - **lat**: 40.8066325 - **long**: -73.9597564 - **full address**: Faculty House, Skyline (4th Floor) - Wien Courtyard Entrance Address:, 411 West 116th Street, New York, United States ## Event gallery - **Alt text**: DAX INSIGHTS: How to Win Consumer Trust in AI with Bob Hedges - **Image URL**: https://cdn-az.allevents.in/events6/banners/f5c2d6915be64b9dfccff295f84c850d77844d2bc02315bbcee559480ff29569-rimg-w1200-h600-dc081838-gmir.jpg?v=1790849030 ## FAQs - **Q**: When and where is DAX INSIGHTS: How to Win Consumer Trust in AI with Bob Hedges being held? - **A:** DAX INSIGHTS: How to Win Consumer Trust in AI with Bob Hedges takes place on Wed, 28 Oct, 2026 at 04:00 pm to Wed, 28 Oct, 2026 at 06:30 pm at Faculty House, Skyline (4th Floor) - Wien Courtyard Entrance Address:, 411 West 116th Street, New York, United States. - **Q**: Who is organizing DAX INSIGHTS: How to Win Consumer Trust in AI with Bob Hedges? - **A:** DAX INSIGHTS: How to Win Consumer Trust in AI with Bob Hedges is organized by Data Science Institute, Columbia University. - **Q**: Who is this event for? Is it right for me? - **A:** DAX INSIGHTS: How to Win Consumer Trust in AI with Bob Hedges is ideal for professionals, entrepreneurs, startup founders, and networking enthusiasts eager to grow their connections. Whether you're a first-time attendee or a longtime enthusiast in New York, this event is thoughtfully curated to deliver a standout experience worth every moment. 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