# Event Details

- **Event Name**: Mastering difficult business conversations
- **Event Start and End Date**: Thu, 23 Jul, 2026 at 01:00 pm – Thu, 23 Jul, 2026 at 04:30 pm
- **Event Description**: If you’ve ever avoided a conversation, replayed one in your head, or want to feel more confident the next time it really matters - this workshop is for you.

Difficult conversations are part of business - with clients, colleagues, and teams. This in‑person workshop will help you approach those conversations with confidence, calm, and clarity, rather than avoidance or reaction.

Facilitated by Leaine Jones (Smart Books | Jones Business Solutions), this workshop is practical and interactive, using a guided workbook to explore communication styles, personal triggers, listening skills, and staying calm under pressure.

The afternoon concludes with a lively panel discussion, featuring Mel Morris (bookkeeping industry leader) and Frances Manwaring (communications expert), unpacking real‑world ‘difficult conversation’ scenarios from different perspectives.

Includes lunch from 1.00–1.30 pm

� Thursday 23 July | 1.00–4.30 pm
� Oldershaw & Co, Ahuriri, Napier
� Limited spaces available

Who This Workshop Is For

 * Business owners and managers
 * Team leaders and supervisors
 * Bookkeepers and practice owners
 * Anyone who regularly navigates client, team, or professional conversations

No prior training required - just a willingness to reflect and participate.
- **Event URL**: https://allevents.in/napier/mastering-difficult-business-conversations/200030090958009
- **Event Categories**: workshops, business
- **Interested Audience**: 
  - total_interested_count: 1

## Ticket Details


## Event venue details

- **city**: Napier
- **state**: HB
- **country**: New Zealand
- **location**: 36 Bridge Street, Ahuriri, Napier 4110, New Zealand
- **lat**: -39.48271
- **long**: 176.89644
- **full address**: 36 Bridge Street, Ahuriri, Napier 4110, New Zealand, 36 Bridge St, Ahuriri, Napier 4110, New Zealand, Napier

## Event gallery

- **Alt text**: Mastering difficult business conversations
  - **Image URL**: https://cdn-az.allevents.in/events4/banners/ded7d4d0ec7507b5a63b2d38b873e948e81865879fb18bf7e4d45acc70dc85a1-rimg-w1200-h600-dcf0eeee-gmir?v=1784720593

## FAQs

- **Q**: When and where is Mastering difficult business conversations being held?
  - **A:** Mastering difficult business conversations takes place on Thu, 23 Jul, 2026 at 01:00 pm to Thu, 23 Jul, 2026 at 04:30 pm at 36 Bridge Street, Ahuriri, Napier 4110, New Zealand, 36 Bridge St, Ahuriri, Napier 4110, New Zealand, Napier.
- **Q**: Who is organizing Mastering difficult business conversations?
  - **A:** Mastering difficult business conversations is organized by Smart Books Courses.
- **Q**: Who is this event for? Is it right for me?
  - **A:** Mastering difficult business conversations is ideal for curious learners, students, and skill-builders looking to gain hands-on knowledge and practical expertise in a focused, interactive setting. Whether you're a first-time attendee or a longtime enthusiast in Napier, this event is thoughtfully curated to deliver a standout experience worth every moment. If Mastering difficult business conversations sounds like your kind of event, don't wait - spots fill up fast.

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